Hypothetical Question
Author
Discussion

UKBob

Original Poster:

16,277 posts

294 months

Wednesday 12th October 2005
quotequote all
If someone bought a car from the dealer, had (for example) a wiper motor replaced under warranty at 3 months, and then 6 months later (less than a year after purchase) the wiper motor died, should the individual be entitled to a replacement wiper motor.

Dealers tend to provide a "3 months only" warranty on wear and tear items, but surely by law any brand new parts supplied would come with 12 months backup by law, even if the customer didnt pay for them, and they were supplied free, under warranty?

GreenV8S

31,017 posts

313 months

Thursday 13th October 2005
quotequote all
Nomally when parts are replaced under warranty, the new parts are only warranteed for the remainder of the original warranty.

Chim Girl

6,268 posts

288 months

Thursday 13th October 2005
quotequote all
The warranty is designed to put you back in the same position as when you bought the car, in this case you'd have fully functioning wipers. Once the warranty expires then you're on your own, exactly as you would've been if the part hadn't failed during the warranty period.

UKBob

Original Poster:

16,277 posts

294 months

Thursday 13th October 2005
quotequote all
GreenV8S said:
Nomally when parts are replaced under warranty, the new parts are only warranteed for the remainder of the original warranty.
I would have guessed as much but equally assumed laws might prevent companies from giving less than a years warranty on a brand new item, which shouldnt be faulty after a few months

Hoover33

5,993 posts

271 months

Thursday 13th October 2005
quotequote all
Bob... like your thinking but I yhink the previous posts are right...

I guess this fictional scenario person has approached the garage looking a goodwill gesture ??????

UKBob

Original Poster:

16,277 posts

294 months

Thursday 13th October 2005
quotequote all
Hoover33 said:
Bob... like your thinking but I yhink the previous posts are right...

I guess this fictional scenario person has approached the garage looking a goodwill gesture ??????
The fictional person hasnt even approached the garage, yet (im told)

GreenV8S

31,017 posts

313 months

Thursday 13th October 2005
quotequote all
There may be some issue of fitness for purpose if a part fails substantially sooner than would be reasonably expected. But for parts replaced under warranty I guess you would not be the purchaser so I'm not sure where you would stand on this. In any case I suspect it might be rather difficult to pursue a claim of that sort against a possible defense that the part had been improperly fitted or had been abused subsequently.

Chim Girl

6,268 posts

288 months

Thursday 13th October 2005
quotequote all
I think the fictional person should discuss this with the supplying dealer, ask them for the assistance of the customer service manager, Will Good

Vipers

33,501 posts

257 months

Thursday 13th October 2005
quotequote all
GreenV8S said:
Nomally when parts are replaced under warranty, the new parts are only warranteed for the remainder of the original warranty.


Having had household goods replaced in the past within the warranty period, the replacement was only given warranty until the orignal period would have expired, which is a crock of shite really, why not a stuatory 12 months guarantee?

Cider Andy

1,889 posts

254 months

Thursday 13th October 2005
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Is there an underlying hypothetical problem with the wiper mechanism? Perhaps it's putting a hypothetical strain on the motor and causing it to fail? Hypothetically, of course!

jellison

12,803 posts

306 months

Thursday 13th October 2005
quotequote all
Warranty's - pointless well unless you have a TVR Engine! Waste on cash in the long run.

SXS

3,065 posts

286 months

Thursday 13th October 2005
quotequote all
jellison said:
Warranty's - pointless well unless you have a TVR Engine!


Ouch

Hughesie2

12,790 posts

311 months

Thursday 13th October 2005
quotequote all
Cider Andy said:
Is there an underlying hypothetical problem with the wiper mechanism?


Its grim ooop north, rains a lot as well i hear...

Cider Andy

1,889 posts

254 months

Thursday 13th October 2005
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Hughesie2 said:
Its grim ooop north, rains a lot as well i hear...


Rains a lot? It never ends in the land of affordable mortgages! To be fair, though, we're having a mild winter.

Instead of summer.