TVR Servicing Garages becoming like Social Services.....
Discussion
Depends on the place I suppose 
It is a good phone number, I presume.
I sent an enquiry to Powers yesterday evening about stock of some spares, and first thing this morning, they called me with a price for the spares I was after. You can't actually order from them online, surprisingly.
It is a good phone number, I presume.I sent an enquiry to Powers yesterday evening about stock of some spares, and first thing this morning, they called me with a price for the spares I was after. You can't actually order from them online, surprisingly.
porterpainter said:
Who’s the garage? At least 3 have shut their doors this year?
Kerridges
HHC
TorqueRVT
2 garages. 1 I have used a few times, though I now find out they are closed for summer hols. The other is well known, and wont return calls or emails. Not mentioned by anyone here yet.Kerridges
HHC
TorqueRVT
sixor8 said:
Depends on the place I suppose It is a good phone number, I presume.
I sent an enquiry to Powers yesterday evening about stock of some spares, and first thing this morning, they called me with a price for the spares I was after. You can't actually order from them online, surprisingly.
Not Powers. It is a good phone number, I presume.I sent an enquiry to Powers yesterday evening about stock of some spares, and first thing this morning, they called me with a price for the spares I was after. You can't actually order from them online, surprisingly.
I always sympathise a little with garage owners - particularly 1 (or 2) man band types, which a lot of the TVR independents are.
Anytime I go to the guy I use, he’s elbow deep in a car. I drop mine off, have a chat for 10mins and in that time the phone has usually rang out at least once.
What chance has he got to answer the phone, deal with his customers in person, and actually fix the cars?
Of course the answer is to have a second man on the phone and E-mails and diary Monday-Friday but that changes the dynamic of the business and isn’t something everyone wants to do.
Anytime I go to the guy I use, he’s elbow deep in a car. I drop mine off, have a chat for 10mins and in that time the phone has usually rang out at least once.
What chance has he got to answer the phone, deal with his customers in person, and actually fix the cars?
Of course the answer is to have a second man on the phone and E-mails and diary Monday-Friday but that changes the dynamic of the business and isn’t something everyone wants to do.
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