Windscreen Damage

Author
Discussion

bad company

Original Poster:

19,474 posts

273 months

Tuesday 13th April 2021
quotequote all
I’ve noticed a stone chip on my windscreen. It’s not in the line of sight and small, see photo. I have windscreen insurance but really don’t want another claim as I had 2 non fault claims in 2019.

Any ideas how to deal with it please?


TR4man

5,320 posts

181 months

Tuesday 13th April 2021
quotequote all
You could pay to get it repaired?

I had a couple repaired by one of the national companies and was charged £60 which I thought was reasonable bearing in mind I was told at the time that a Tuscan screen was the best part of £800. I can still see the damage even after the repair, but that may be because I know the repair is there and my eyes are drawn to it.

bad company

Original Poster:

19,474 posts

273 months

Tuesday 13th April 2021
quotequote all
TR4man said:
You could pay to get it repaired?

I had a couple repaired by one of the national companies and was charged £60 which I thought was reasonable bearing in mind I was told at the time that a Tuscan screen was the best part of £800. I can still see the damage even after the repair, but that may be because I know the repair is there and my eyes are drawn to it.
Yes, I looking to see if there’s anyone local. Google keeps pointing me to Auto Windscreens.

s6boy

1,667 posts

232 months

Wednesday 14th April 2021
quotequote all
I don't think a repair counts as being a claim on the insurance, as the excess you pay pretty much covers the cost, £50 from memory.
So much of a muchness if organised yourself or through the insurance.

citizen smith

765 posts

188 months

Wednesday 14th April 2021
quotequote all
Halfords do a Windscreen repair service.

bobfather

11,187 posts

262 months

Wednesday 14th April 2021
quotequote all
citizen smith said:
Halfords do a Windscreen repair service.
laugh That's like asking the paperboy to write a political commentary

sixor8

6,609 posts

275 months

Wednesday 14th April 2021
quotequote all
Excesses have been creeping up, mostly to cover the expense of heated screens and those with detectors in for automatic ranging in cruise control etc. Having to match manufacturer tints is required too. Some companies now charge £100. More if you don't use their 'approved' firm.

It's correct that windscreen claims do not count as a claim. However, one insurance company when I was getting car insurance quotes last year asked if I had made any claims in the last 5 years including for windscreens. I think it was Hastings....... Nobody else specified that. Also, be careful of policies such as their Essentials that come up top of the meerkat comparisons. They are fully comp but do NOT include glass cover!

I had a windscreen in 2018, 2019 and 2020 on different cars (and with different insurers) and never considered mentioning it at quote times. frown

I've probably had 8 glass claims in over 35 yrs of driving and the excesses have ranged from £0 (side glass passenger door on a classic policy for a Lotus) through £15 in the 1990s and last paid £75 for a Porsche Boxster in 2020 on a policy with Classicline. Even one of those glue repairs (sometimes possible for small cracks) are often free but my current insurer charges a £25 excess for that.

My neighbour paid over a £100 for a new windscreen in a Corsa because despite being able to get one on insurance, he was concerned it would count against him. The propaganda from some companies has worked there.

A Cerbera screen peppered in chips and beginning to go milky mysteriously turned into a crack (ahem...) on my car. smile I'd have no qualms on claiming for windscreens every time, they've garnered a hell of a lot of money from me over the years, and the fact the companies ambulance chase each other's customers doesn't help their image.

Edited by sixor8 on Wednesday 14th April 08:39

TarquinMX5

2,062 posts

87 months

Wednesday 14th April 2021
quotequote all
s6boy said:
I don't think a repair counts as being a claim on the insurance, as the excess you pay pretty much covers the cost, £50 from memory.
So much of a muchness if organised yourself or through the insurance.
Some do. They generally don't affect the NCD but they can affect the claim risk, so the premium can rise but NCD stays the same. Some companies allow (or used to) different number of windscreen 'claims' before affecting the risk level (according to one underwriter I spoke with).

I have used one of the Halfords kits myself with an acceptable result (slightly different chip and not a TVR)

swisstoni

18,185 posts

286 months

Wednesday 14th April 2021
quotequote all
Lots of mobile repairers. Cheap to fix so I would not be bothering with insurance admin personally.

citizen smith

765 posts

188 months

Wednesday 14th April 2021
quotequote all
bobfather said:
laugh That's like asking the paperboy to write a political commentary
Must have been a fully trained paper boy, that did the repair on my partners windscreen - still time will tell.

bad company

Original Poster:

19,474 posts

273 months

Wednesday 14th April 2021
quotequote all
swisstoni said:
Lots of mobile repairers. Cheap to fix so I would not be bothering with insurance admin personally.
I’ve had the job done this morning for £40. Job jobbed. biggrin

Thanks for the help/advice guys.