TVR Parts Limited

[crankinnz]

I am in New Zealand and have been trying to contact TVR parts in UK for a few weeks via their website and email but am getting no reply. I have sent about 10 messages. Does anyone know if they have gone out of business or what might be the issue. I was going to order some parts but had a question first and am reluctant to go ahead to ordering .
Cheers

[ginkent]

Have you phoned them ?

[phazed]

I emailed them a few times over a few days a couple of months ago and they never bothered replying.

I then phoned them and they answered straightaway!

They didn't have any excuse about answering emails although parts ordered arrived within a day or two .

Not really good enough in this day and age.

[Englishman]

Yes, I've given up emailing them about if parts are in stock, they have never answered an email. The phone works though, usually...

[ianwayne]

I've ordered stuff and actually been given a partial refund, twice, because the items I bought cost less to post than I was charged for. Very fair I think.

On the messaging front, ACT never answered my emails. But I got a prompt answer to a phone call and the item I wanted quickly sorted out!

[N7GTX]

Try one of the other main suppliers like Racetech or Powers. Always very happy to help.

I stopped using TVR Parts when they never said the parts I had ordered were not in stock. I was given a lecture by one of their people about how they were doing so much to keep the parts situation alive so we should all be grateful. I cancelled the order and have never used them since.

[KelvinatorNZ]

Guess I shouldn't hold out for a reply asking for clarification on a part that doesn't have a photo then....

[motul1974]

My experience; ACT useless with emails but great on phone, TVR PARTS ltd a bit hit and miss all round. They over charged me for postage several times, but they do refund. Sent parts back that didn't fit and took ages (4weeks +) to get a refund.

[N7GTX]

KelvinatorNZ said:

Guess I shouldn't hold out for a reply asking for clarification on a part that doesn't have a photo then....

Post your question here and someone will know the answer.

[crankinnz]

Thanks for your input, guess I'll have to give a phone call a go when I can get the times to line up
Cheers

[mk1fan]

N7GTX said:

Post your question here and someone will know the answer.

[ITVRI]

Racetech are another option. I just used them to post parts to NZ.

[crankinnz]

Cheers I i will post with a new subject

[Steve_D]

crankinnz said:

Cheers I i will post with a new subject

No, I think you were being asked what the part number was in case someone can find you a pic. or describe the part for you.

Steve

[crankinnz]

Does anyone know if Heat shield under bonnet Part Number TVR S0039 have the same rectangle/ cross hatch  pattern as the original?

Cheers

[N7GTX]

Here's a pic of it at Powers Performance - it looks different to me?

http://www.powersperformance.co.uk/store/slug/heat...

And the pic from TVR Parts - looks the same?

https://tvr-parts.com/tvr-parts/part-details/tvr-s...


Someone will be along shortly with a definite yes or no.

Edited by N7GTX on Wednesday 14th August 10:42

Edited by N7GTX on Wednesday 14th August 10:44

[Andy JB]

IME beware what you order - they often catalogue things incorrectly and this can prove very expensive....... to my cost. I wont be using them again which is a shame as i've bought off them plenty enough....... ACT your friend

[Oldred_V8S]

ACT and Racetech have always been very good.

[Sardonicus]

If indeed this is the original OE item https://tvr-parts.com/tvr-parts/part-details/tvr-s... with that part number its identical (genuine) to my original and was over 20 years old , got to be hemmed though

Edited by Sardonicus on Wednesday 9th October 21:28