ford main dealers

[cerby 4.2]

hi everyone can anyone recommend a main dealer in essex unable to take my car to my local ford dealers in the southend rayleigh area just to many bad memories the last year or so i have been useing a main dealer in the grays area but enough is enough with them problem 1 damage to alloy wheels 2 damage to offside seal 3 last week they left the oil filler cap off say no more they have coughed up compo with more to come as isaid enough is enough many thanks ps to anyone who is interested i have a diesel box to my 54 sttdci mondeo and there is a improovment in performance and mpg

[ROB1979]

Bloody hell cerby, ever heard of a full stop!!!

[Mattt]

No recommendation but avoid Dovercourt in Chelmsford - they crashed one of my previous cars when it was in for a service.

I give them now to a trusted friend & ex Ford mechanic, much better and cheaper!!

[cerby 4.2]

has he got a dealer stamp?

[Mattt]

I couldn't possibly comment!

[cerby 4.2]

i might take it to the lexus dealers in southend,my sons friend is a technition there ithink im right in saying as long as it is serviced to ford spec it dosent affect the warranty. thanks for your help

[space_cowboy]

wouldnt use , rubbish.

no name and shame please

Edited by DennisTheMenace on Tuesday 1st May 23:36

[ads]

I always use Rates in Grays. Seem to do a good job to me. Better than the one is Basildon!

[Podie]

RT Rates www.rates.co.uk/ in Grays.

I've had fantastic service from them.

[ads]

Podie said:

RT Rates www.rates.co.uk/ in Grays.

I've had fantastic service from them.

Hey we both use the same dealer!
Rates seem to go that extra mile when servicing your car, unlike some other dealers.

[Podie]

ads said:

Podie said:

RT Rates www.rates.co.uk/ in Grays.

I've had fantastic service from them.

Hey we both use the same dealer!
Rates seem to go that extra mile when servicing your car, unlike some other dealers.

Used several Ford dealers for my varies Blue Oval cars over the years, many of which I would never use again (PM for details)...

Rates are friendly, helpful and effecient. They even did nice little touches like greasing the bonnet and door catches - and even phoned me to say they wanted to change the anti-freeze mix... the cost? £3..!!

The ST ran better than it ever has done since it was serviced by them, they highlighted some possible areas of concern for the future, so that I can budget accordingly for the future.

Quite simply, they do EXACTLY what a dealer is supposed to do. Service the car to a good standard, contact you for any unforeseen charges, and even wash the car too.

I've only ever come across one other main dealer that did this - and that's the Skoda garage we use for the missus Fabia vRS.

Edited by Podie on Thursday 3rd May 09:36

[cerby 4.2]

thats not the rates i know perhaps i have just been unlucky three times?

[Podie]

cerby 4.2 said:

thats not the rates i know perhaps i have just been unlucky three times?

Interesting...

From my experience I can't fault them.