Sync3 Update completes but doesn’t show new version

Sync3 Update completes but doesn’t show new version

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griffith400

Original Poster:

90 posts

238 months

Thursday 14th January 2021
quotequote all
So, I’ve been through the update process on my wife’s car, currently running its original Sync3 3.0 build 18025 Nav.

The Ford website shows an update for her VIN number.
It states it as v3.0.19205 and says I have to install this before it will check map versions.

Downloaded it and saved to a 32Gb exFAT usb 3.0 stick.
Plugged into car (no other usb devices) and the update in progress message begins.
Takes about 10mins and says Update Complete and advises me to remove the USB and that the changes will appear next time I start the car.
I turn the engine off, get out and lock the car and wait more than 3mins.

All good...but when I go back, start the car and check the details, it’s still on the old 3.0 build 18025???

I’ve done it a few times now, nothing changed.
I’ve even successfully uploaded the completion .xml file but this also seems to have no impact to the Ford Site (although I’ve read that can take 2wks in extreme cases).

Just trying to update the maps for her, currently the original EU 4 15 maps the car came with 4yrs ago.

Anyone offer any experience?

Steve.



Edited by griffith400 on Thursday 14th January 22:57