Ford C Max 2015 heating & coolant problem, please help!

Ford C Max 2015 heating & coolant problem, please help!

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maz1979

Original Poster:

1 posts

57 months

Wednesday 19th February 2020
quotequote all
Hi,
Im new here so forgive me if I have missed something.

For a few months our 2015 c max hasnt been warming up very well - it used to heat up quick but it has been only putting out cool air. The temperature gauge climbs as usual, but then soon after it gets up to halfway (where it should be) the hot air will come through but at the same time the temperature gauge falls to cold. The process then repeats. We have no other performance problems with the car.

We have had it in a garage and they told us the coolant was black. Said it was soot from the EGR (i think it was called) or that it was the head gasket, but they advised it was cheaper to replace the EGR first.

We're short of money as it is (mrs, 2 kids) but have just paid £800 to have the EGR replaced (apparently the EGR itself was ok but the problem was the cooler, and you cant get the cooler without the EGR).

They checked the car and said it was fine to collect, so I paid, drove it home and the problem is exactly the same but my credit card balance is not. When I called them they said to take it back to the garage tomorrow to get it looked at again but any advice anyone can offer beforehand would really help.

Thanks