OOOOPS !!!!

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DennisTheMenace

Original Poster:

15,605 posts

275 months

Saturday 24th July 2004
quotequote all
managed to kill the mondeo yesterday
anybody got a spare fuel pump for a 2004 TDCI so i can get it sorted , as the ford dealer its been taken to couldnt give a toss and im not driving a f**king corsa for the next few weeks

julianhj

8,791 posts

269 months

Sunday 25th July 2004
quotequote all
As it's under warranty the dealer is obliged by Ford to provide a Focus-sized replacement. If the dealer gives you hassle over this, contact Ford Customer Care and they will put a rocket up the service manager's ar$e.

nighthawk

1,757 posts

251 months

Sunday 25th July 2004
quotequote all
Thats not right Julian

Once the cause of the fault has been determined,and it is attributed to a manufacturing defect. warranty and policy can then be approched by the dealer in order to secure an authority number for the payment of vehicle hire charges.

The first 24hours a loan vehicle is provided by the RAC, after that if the car is not back on the road a dealer can take the option of giving the customer a courtesy car from the dealer fleet, or arrange for a hire vehicle to keep the customer mobile. there is nothing stating a minimum size or trim level or like for like.

dennis, what went wrong with the mondy, and how do you know it's a high pressure pump fault?

DennisTheMenace

Original Poster:

15,605 posts

275 months

Sunday 25th July 2004
quotequote all
Its the slave pump in the tank mate no derv being pumped through to the HP pump , RAC chap gave it a damn good twatting with the hammer to get it going but it just didnt want to know , there is a post on meg , in the derv section , titled the king is dead

julianhj

8,791 posts

269 months

Sunday 25th July 2004
quotequote all
Opps.

I'm basing comments on my experience with a local dealer network. I used to provide replacement vehicles to them, had to be Fords, generally the next size down. This was as per the group aervice manager. Maybe he was more concerned with his CSI, or we had our wires crossed, but I understood Ford reimbursed for up to the model below whatever the customer drove. We made shedloads from it.

Ho hum.

nighthawk

1,757 posts

251 months

Sunday 25th July 2004
quotequote all
Dennis

I read the post on MEG, i don't post on there an awfull lot now tbh,

Failure of the electronic lift pump itself is rare!, did he check the power feed to the pump?

EEC V powers up the lift pump once it's decided that the pats code is right and the sun is in the right position

might not be as bad as you thought though.

As for replacement vehicles, the warranty manual covers it very comprehensively (section S iirc) with regards to who gets what and when they get it. sounds like your dealer group had their own policy which worked out well finacially for them but we won't go into that on open forum.

>> Edited by nighthawk on Sunday 25th July 21:10

DennisTheMenace

Original Poster:

15,605 posts

275 months

Sunday 25th July 2004
quotequote all
so basicly the cars just had fit then on the immobiliser side of things ? i did disconnect the ecu for 20min to try a reset but it still diddnt want to go , i have used VIxEN to check for fault codes a few weeks back , ford are gonna have fun there is about 8 different codes stored on it .

The old girls not doing bad though 35k in 8 months , wonder if Ford need a test pilot :scratchchin :

nighthawk

1,757 posts

251 months

Monday 26th July 2004
quotequote all
dennis, there is a little bit more to it than just the immobiliser side of things that can affect the power up of the system.

once the code is read, it powers up the pcm, the pcm then earths everything that needs to be earthed, so in this case once the pcm is ready to do, it earths the lift pump relay and the pump runs.

Ford motor company do put vehicles into high mileage fleets. The quality and durability test team moved to dunton not long ago when boreham airfield was shut down.

what codes did you find?

if they were read off on WDS, they'd be in order of importance to the concern. it's also very easy to generate a DTC by stalling the vehicle amongst other things.

DennisTheMenace

Original Poster:

15,605 posts

275 months

Tuesday 10th August 2004
quotequote all
Cars returned , needed a new slave pump in the tank and an injector , any ideas what caused it ? the Dealers test pilot said it was the fastest 115tdci he's driven .... so only one then


1 thing i have discovered though ......

The Focus is a FAR FAR FAR better car OH

And the clutch in the mondeo is an utter bastard

Frik

13,554 posts

250 months

Tuesday 10th August 2004
quotequote all
DennisTheMenace said:
And the clutch in the mondeo is an utter bastard
In what way? Me dad's Focus TDCi has a habit of stalling violently at low revs. Quite unexpected.

DennisTheMenace

Original Poster:

15,605 posts

275 months

Tuesday 10th August 2004
quotequote all
Its like a switch on or off very annoying the focus is far more progressive