Can I please pick the brain of the collective?
Can I please pick the brain of the collective?
Author
Discussion

Nidjit

Original Poster:

276 posts

207 months

Thursday 8th April 2010
quotequote all
Hi folks, can I please pick the brain of the collective?

My friend has a 2002 TT quattro that needs a new slave cylinder. The thing only costs £60 but she's been charged £1200 for labour - 10 hours at £120 an hour. Is that right?

Thanks, all smile


Super Veloce

3,280 posts

254 months

Thursday 8th April 2010
quotequote all
Nidjit said:
Hi folks, can I please pick the brain of the collective?

My friend has a 2002 TT quattro that needs a new slave cylinder. The thing only costs £60 but she's been charged £1200 for labour - 10 hours at £120 an hour. Is that right?

Thanks, all smile
This should be pretty similar to a S3?

Did ben not have one replaced.....

nonuts

15,855 posts

258 months

Thursday 8th April 2010
quotequote all
Good work with the no title there madam, nice to see the iphone works well hehe

If it's the clutch (as in release bearing) the labour is horrendous and if that's a main dealer I'd not be surprised at the quote.[/footnote]

Edited by nonuts on Thursday 8th April 23:29

Robatr0n

12,362 posts

245 months

Thursday 8th April 2010
quotequote all
Sounds very expensive indeed.

Drop Dr G a PM as he should be able to give you a good idea of how much this type of job would cost.

Alternatively, give Ian from Seaspray Motors a call on 01895 81390. They specialise in VAG cars.

nonuts

15,855 posts

258 months

Thursday 8th April 2010
quotequote all
It's a subframe / gearbox off job and is horrible, also makes no sense not to deal with the clutch / flywheel while you're there (so I hope they haven't done it yet). At £120 an hour or whatever at a main dealer I'm surprised it's not more to be honest.

ETA: It is at a main dealer so I'm not surprised at all, I think the book time is somewhere upwards of 6-8 hours to do it right. When I had the clutch / flywheel done Phil commented on it being a bit of a pain!

Edited by nonuts on Thursday 8th April 23:28

Nidjit

Original Poster:

276 posts

207 months

Friday 9th April 2010
quotequote all
Thanks for your help, all. I think she's just going to do the bare minimum as she's probably going to sell it. It was high mileage when she got it and it's at 90k now.

Oh and thanks to the mods for replacing the title that the iPnone ate smile

nonuts

15,855 posts

258 months

Friday 9th April 2010
quotequote all
She's potentially being rather mean to the new owner of the car if she is going to do that. If it's on the original clutch at 90k no decent garage would let her pay for all the labour without doing the clutch as well.

I've remembered why Audi will be so high as well, because their book time just for full wheel allignment is 3 hours from memory so you soon get to 10.

Edited by nonuts on Friday 9th April 10:25

Robatr0n

12,362 posts

245 months

Friday 9th April 2010
quotequote all
Main dealers certainly know how to charge!

BrightYellowTVR

1,258 posts

296 months

Friday 9th April 2010
quotequote all
Just had a new engine & other parts turbo, intercoolers etc etc, under warranty on my espace (2.2 dci) and the main dealer charges £1k to remove and £1k to refit total bill just under £8k!!! Just pleased I wasn't paying!

Cheers Jon

ps now in limbo to sell or keep it.

Nidjit

Original Poster:

276 posts

207 months

Friday 9th April 2010
quotequote all
nonuts said:
She's potentially being rather mean to the new owner of the car if she is going to do that. If it's on the original clutch at 90k no decent garage would let her pay for all the labour without doing the clutch as well.

I've remembered why Audi will be so high as well, because their book time just for full wheel allignment is 3 hours from memory so you soon get to 10.
Very possibly being mean to the future owner, but she's spent £3k on it in the last 4 months. And yes, it's expensive being a main dealer, but if they're a decent outfit (main dealer in Guildford and all that) then I'm surprised they haven't already mentioned the clutch.

The thing that made her think she was being done is that when she expressed surprise at the cost, the guy told her to call back tomorrow and he'd "see what he can do". Just wondered if they're just trying to price it at as much as she can pay... Ah well.

Robatr0n said:
Alternatively, give Ian from Seaspray Motors a call on 01895 81390. They specialise in VAG cars.
I've passed this on - thanks Rob!

Thanks all. Much appreciated. smile


Robatr0n

12,362 posts

245 months

Friday 9th April 2010
quotequote all
No problem Avril.

Oddly enough I'm at Seaspray now and just had a word with one of the lads and their book figure is 6 1/2 hours and I think they charge £45 an hour.

Apparently a ball ache of a job but can be done for alot less than £1200!

nonuts

15,855 posts

258 months

Friday 9th April 2010
quotequote all
Nidjit said:
he'd "see what he can do". Just wondered if they're just trying to price it at as much as she can pay... Ah well.
This is because it's a main dealer and they're trying to take the piss, if he was being nice he could have pointed out they do a discount on labour (most do anyway) for cars over 5 years old so they should be able to do a lot better than £120 an hour but still nothing like what rob said above.

Nidjit

Original Poster:

276 posts

207 months

Saturday 10th April 2010
quotequote all
Update: she's managed to find an Audi specialist in Guildford that'll do it for £600 including the clutch. Rob/Steve - thanks very much smile If this other place turns out to be below par I'll send her in your mates' directions.

Thanks all!

HiAsAKite

2,551 posts

276 months

Sunday 4th July 2010
quotequote all
Nidjit said:
Update: she's managed to find an Audi specialist in Guildford that'll do it for £600 including the clutch. Rob/Steve - thanks very much smile If this other place turns out to be below par I'll send her in your mates' directions.

Thanks all!
Hiya, I'd be grateful if you could let me know who the Guildford Audi specialist is, and the quality of the their work/rates etc- (feel freee to PM/e-mail me if you'd rather not post on threat-

Have a 10yr old A6 2.7T which needs looking at/ general TLC

Thanks,

A.

jeremyc

28,048 posts

313 months

Sunday 18th July 2010
quotequote all
Audi Volkswagen Specialists Ltd
Brook Way
Leatherhead
Surrey
KT22 7NA
01372 383038

Don't expect marble floors, coffee machines or totty at reception (or indeed, any reception hehe) but my experience with them has been first class. thumbup

jeremyc

28,048 posts

313 months

Sunday 18th July 2010
quotequote all
swerni said:
hello stranger, how you doing wavey
wavey Tres bien, merci. Et tu?