Solus bodyshop, anyone used them?

Solus bodyshop, anyone used them?

Author
Discussion

jimblive

Original Poster:

323 posts

210 months

Sunday 4th May 2008
quotequote all
A guy has just driven into the rear bumper of my RB5 while the car was left in a car park.
The driver of the other car has accepted he did it so I'm claiming through his insurance and have been told to use Solus in Basingstoke.
Obviously the car is my P&J and it's well looked after so I'm not keen to send it to any old body shop so if anyone has any options on Solus I'd like to hear your thoughts.

Dave B S3

3,280 posts

230 months

Monday 5th May 2008
quotequote all
Is this the season of stupidity, I am hearing of so many people getting "tapped in carparks" including me in the petrol station the other day!

As to the Garage you mention don't know them, but, as long as it has no and I say NO association with the Nationwide Crash Reapir Chain you should be ok subject to the usual caveats.

Glassman

22,879 posts

220 months

Monday 5th May 2008
quotequote all
jimblive said:
Obviously the car is my P&J and it's well looked after so I'm not keen to send it to any old body shop
Tell this to ins co and state that you will submit three quotes of bodyshops which you prefer. Not heard anything bad of Solus, but they're NU/Aviva-owned??

Revs_Addiction

2,090 posts

236 months

Monday 5th May 2008
quotequote all
They're owned by NU.

The branch in Guildford did some work on my co. car which was pretty good, but they're a very in-out type operation, and I felt part of a process, rather than a customer. (i.e. you can see the status of the repair of your car on-line, etc). Good if you want a pain-free, quick repair, not so good if you want to be involved.

TBH if it was my pride and joy I wouldn't use them, (I'd prefer to be able to talk to the guys actually doing the work, etc), but for my co. car I was happy enough as it was quick and easy...

You can demand to use a body-shop of your own choosing though, so I'd use that right if you know a good one..

Good luck.

Edited by Revs_Addiction on Monday 5th May 21:14

jimblive

Original Poster:

323 posts

210 months

Monday 5th May 2008
quotequote all
Cheers for the advice. I'll call NU in the morning to see where I stand regarding using a body shop of my choice.

Still can't believe someone hit my car and did not even know, the standard of some peoples driving is just a joke. Good job I got back to my car before they left the car park!

_daveR

6,146 posts

232 months

Tuesday 6th May 2008
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I can't offer any comment on the place mentioned but these guys are superb, got to be worth a phone call/quote at least?


Kremer Motor Body Repairs Ltd

74-76, High St, Theale, Reading, Berkshire RG7 5AR
Tel: 0118 930 3365

(They are just off Jct 12 M4)

smile

jfr

190 posts

212 months

Wednesday 7th May 2008
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I had some insurance work done through the branch they have in Leatherhead and in my opinion were a bunch of incompetent wrs, car had to go back 3 times for the work to be carried out correctly.

They also give Hyundai getz as a courtesy car which is never a good starting point!

mr_spock

3,363 posts

220 months

Wednesday 7th May 2008
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About 6 years ago the Hayes branch did some work on the rear quarter and bumper of my 928. Absolutely horrible job, orange peel and overspray everywhere. I had them redo it, and even then the paint fell off the bumper about 2 years later - and I paid them extra to strip the bumper completely first.

anonymous-user

59 months

Tuesday 19th June 2018
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No point creating a new thread. My ins. has put me through to them. Any recent updates? Have they improved? Or still some problems?