BMW Specialist Reading

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ThisInJapanese

Original Poster:

11,168 posts

241 months

Sunday 2nd March
quotequote all
Looking at the directory, Grosvenor are suggested as a good independent. Are they still good (very conscious of how old the directory is!)

My wife's 2 Series has lit up with a couple of errors and I don't want her to go to the main dealer...

outnumbered

4,593 posts

249 months

Sunday 2nd March
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We've used them for about 15 years and are happy with them. Certainly easier to deal with than Coopers/Inchcape/whatever-they-are-now, and totally trustworthy. On the other hand, they're probably not as cheap as you might expect.

ThisInJapanese

Original Poster:

11,168 posts

241 months

Sunday 2nd March
quotequote all
Cheaper than a main dealer though I assume?

OPOGTS

1,163 posts

228 months

Wednesday 5th March
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I haven't had a BMW now for about 3 years, but I can tell you that for all the years I was running BMWs (2 x M3, M135i, M140i, 330i) Grosvenor were more expensive than the main dealer every time.

So I never used them, and when I queried this they didn't really care, and certainly weren't going to budge on price.

Anyway, its been a few years so things might have changed - but worth double checking.

Tindersticks

2,698 posts

15 months

Wednesday 5th March
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Depending on where you are you also have the option of RBM in Hook and Fergies in Thatcham.

I have used Grosvenor and they're certainly not cheap but they are always rammed so are clearly doing something right.

BMWM2Black

3,044 posts

233 months

Wednesday 5th March
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Yes I have found them to be expensive too.

If you can go the distance RBM in Hook are brilliant and I paid several visits to them with my M2.

ThisInJapanese

Original Poster:

11,168 posts

241 months

Wednesday 5th March
quotequote all
Thanks all. Hook isn't terrible, it's for my wife's car, so it's down to her really. I present her with the 'highly researched' options this evening!

JayP1

277 posts

188 months

Tuesday 8th April
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Grosvenors probably do so well because the main dealers have a lead time of 3 weeks and never ever have a hire car available.

ThisInJapanese

Original Poster:

11,168 posts

241 months

Wednesday 9th April
quotequote all
Ended up using Grosvenor as everything else was a bit too far away. She's happy with the service and didn't have anything unnecessary added to the work when she was there.

Thanks all.

dreamer75

1,412 posts

243 months

Wednesday 9th April
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I've just spotted this and was about to say I had >1 really really bad experience with Grosvenor and wouldn't use them again. But you have, and seem happy! Which is good.

JW911

928 posts

210 months

Monday 5th May
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Very happy RBM customer here.

flimper

578 posts

198 months

Monday 5th May
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TWG in Camberley also very good