Help required for NIBE air source heating system

Help required for NIBE air source heating system

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Discussion

RedSpike66

Original Poster:

2,336 posts

217 months

Friday 4th January 2013
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Hi All,
I am unfortunate enough to live in a house where the central heating is powered (joke!) by an NIBE FIGHTER 360P exhaust air heat pump, which is faulty. Had a guy round from ECOLiving but he didn't know how to fix it so I'm a little stuck now and the g/f is complaining that it is rather cold inside !!

Anybody know anybody who is experienced with these machines ??

Many Thanks
Mike

SVTRick

3,633 posts

200 months

Friday 4th January 2013
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Google might be your best tool
Your average Heating & Plumbing firm may not have the specialist tools.

Justin S

3,653 posts

266 months

Friday 4th January 2013
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Im in air con and never heard of them. What is the problems with it?

SVTRick

3,633 posts

200 months

Gingerbread Man

9,173 posts

218 months

Saturday 5th January 2013
quotequote all
I've had the experience of fixing one...twice and looking around another setup.

Swedish in manufacture I believe. The one I've had to have a look at was installed in Haslemere by a Swedish couple. 'They work in Sweden' being their theory.

Once a power cut took out the Nibe display on the indoor unit. It was about a £400 fix for a small screen, daft! The tall unit with a cylinder and immersions inside houses the screen. About 5" square.

The second time the outside air source unit had a sensor that had gone amiss. After chatting to Nibe technical on the phone, we delved into the electronic heart of it and physically swapped two sensors over. We then had to electronically compensate for one sensor as it wasn't the right one for the location. Right pain, but I think to this day it still works!


I'm afraid I've only had a small experience, so probably not much help. But ring the technical helpline, they know their stuff and can guide you through the various complicated menu's (and then engineer's sub menus!). Seeing what reads what and hopefully diagnosing the fault.

The two installers of these separate installations seemed to take the money and run, never to return if there was an issue down the line.

RedSpike66

Original Poster:

2,336 posts

217 months

Sunday 6th January 2013
quotequote all
Thanks Gingerbread.

The company that installed it when the house was built have gone bust - so they can't help me out, so I think I'll take ur advice and ring their technical help line... it keeps saying a sensor error on the screen for the room temperature readings so similar fault to what you've seen...

Whilst it's not heating the under floor pipes, at least we've got hot water so it's not completely shut itself down.... but if anyone ever asks should I get a heat source pump....just say NO