Consummer guarantee advice
Discussion
You 'might' have a small claims case against the vendor who sold you the car.
As you were not the procuring party for the work I don't think the CGA will help at all.
The workshop (particularly if they don't want MTA brought into it) might just suck it up and put it right.
The above 'advice' is complete speculation and worth exactly what you paid for it.
Best of luck
As you were not the procuring party for the work I don't think the CGA will help at all.
The workshop (particularly if they don't want MTA brought into it) might just suck it up and put it right.
The above 'advice' is complete speculation and worth exactly what you paid for it.
Best of luck
Ffirg 005 said:
Hiya Paul. Would your friend help you out? Could get him to front up to the garage and demand reparation as they're not to know he's sold it on.
I would try this way too. I had a problem on the MGF I bought and under the CGA I told the dealer he has to fix it. He wouldn't and suggested we went halves. I wrote to him explaining the CGA allows me to reject the car back to him to which I gave him a date this is happening. He then paid in full all the repairs. Slightly different perhaps to your case but as suggested, get your mate to front up to the garage and call their bluff .
If you are an AA member or know someone who is you can call their free legal advise service and ask them. If you aren't an AA member you probably should be if you own a TVR
I would personally be very professional and send them a letter outlining the work not done with evidence to support this and ask for him to either rectify the issues or a cash settlement. If it looks professionally done with lot's of documentation and CGA stuff then it should be enough to put the willy's up him and cough up. I always put myself in the other persons shoes and think how I would react. Make sure you set a date that he must respond by. Be friendly in your letter but firm. Person to person can always be a dodgy one if someone gets emotional/angry/offended etc.
Hope that helps.
I would personally be very professional and send them a letter outlining the work not done with evidence to support this and ask for him to either rectify the issues or a cash settlement. If it looks professionally done with lot's of documentation and CGA stuff then it should be enough to put the willy's up him and cough up. I always put myself in the other persons shoes and think how I would react. Make sure you set a date that he must respond by. Be friendly in your letter but firm. Person to person can always be a dodgy one if someone gets emotional/angry/offended etc.
Hope that helps.
Kiwi XTR2 said:
Are they an MTA workshop ?
If so then mention that in the letter
If so then mention that in the letter
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