Consummer guarantee advice

Consummer guarantee advice

Author
Discussion

v8sag

Original Poster:

744 posts

215 months

Tuesday 6th March 2007
quotequote all
If iv'e found said written repair work has not been performed and I have evidence,where do I stand if this work wasn't carried out,as this happened during the last ownership of the vehicle,not mine, approximately 18 months ago.

Cheers

Paul

Kiwi XTR2

2,693 posts

237 months

Tuesday 6th March 2007
quotequote all
You 'might' have a small claims case against the vendor who sold you the car.

As you were not the procuring party for the work I don't think the CGA will help at all.

The workshop (particularly if they don't want MTA brought into it) might just suck it up and put it right.




The above 'advice' is complete speculation and worth exactly what you paid for it.

Best of luck

v8sag

Original Poster:

744 posts

215 months

Wednesday 7th March 2007
quotequote all
Trouble is I bought off a friend,car maintainence wasn't his forte and he was tucked.
I am going to confront the garage but like having the ammo first.

Ffirg 005

2,013 posts

256 months

Wednesday 7th March 2007
quotequote all
Hiya Paul. Would your friend help you out? Could get him to front up to the garage and demand reparation as they're not to know he's sold it on.

mark387mw

2,188 posts

272 months

Wednesday 7th March 2007
quotequote all
Ffirg 005 said:
Hiya Paul. Would your friend help you out? Could get him to front up to the garage and demand reparation as they're not to know he's sold it on.


I would try this way too. I had a problem on the MGF I bought and under the CGA I told the dealer he has to fix it. He wouldn't and suggested we went halves. I wrote to him explaining the CGA allows me to reject the car back to him to which I gave him a date this is happening. He then paid in full all the repairs. Slightly different perhaps to your case but as suggested, get your mate to front up to the garage and call their bluff .

kiwi Carguy

1,202 posts

221 months

Wednesday 7th March 2007
quotequote all
If you are an AA member or know someone who is you can call their free legal advise service and ask them. If you aren't an AA member you probably should be if you own a TVR

I would personally be very professional and send them a letter outlining the work not done with evidence to support this and ask for him to either rectify the issues or a cash settlement. If it looks professionally done with lot's of documentation and CGA stuff then it should be enough to put the willy's up him and cough up. I always put myself in the other persons shoes and think how I would react. Make sure you set a date that he must respond by. Be friendly in your letter but firm. Person to person can always be a dodgy one if someone gets emotional/angry/offended etc.

Hope that helps.

v8sag

Original Poster:

744 posts

215 months

Wednesday 7th March 2007
quotequote all
Thanks Guys
I think i'll draft a letter on behalf of the ex owner,get him to sign it if ok,give the respondent a time to reply and go from there.
What really fecks me off is winkers takeing the mechanicaly challenged for a ride....and breathe

Kiwi XTR2

2,693 posts

237 months

Thursday 8th March 2007
quotequote all
Are they an MTA workshop ?

If so then mention that in the letter

Ffirg 005

2,013 posts

256 months

Thursday 8th March 2007
quotequote all
Kiwi XTR2 said:
Are they an MTA workshop ?
If so then mention that in the letter

Member listing here www.mta.org.nz/?id=226