Hiring a Marquee anyone....?
Discussion
Not in the least bit petrolhead related, but too funny not to share... Start at the bottom.
From: Jason Iwikau
Sent: 17 November 2006 12:45 p.m.
Subject: FW: Thank You From The Great Marquee Company
Importance: High
Go right to the end of the email and scroll up to read it
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From: Matt Gardner
Sent: Friday, 17 November 2006 12:36 p.m.
To: Aaron Freeman; Adrian Fetzer; Amy Futcher; Amy Richards; Andrew at Home; Ashley Gardiner; Bevan Hewald; Brooke Manley; Chancy Clement; Christine Sinclair; Delwyn Bell; Felicity Masters; Fiona Rainey; Hayden Sinclair; Heather Paurini; Janene Belcher; Jason Iwikau; John Duff ; John Shearer; Jon Murphy; Josh Kellerman; Kylie Andreoli; Kylie Mintrom; Leslie Davis; Lisa Saunders; Megan Looney; Michael Malone; Mike Mclennan; Narita Beckett; Richie Clough; Sandy Mawdsley; Sarah Crawford; Sonya Stephens; Susan Hansard; Toni-Ann Milham
Subject: FW: Thank You From The Great Marquee Company
Importance: High
LOL!
Matt Gardner
Queue Administrator
Land Transport New Zealand
Transport Registry Centre
06 953 6200 extn 8505
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From: Sandy Mawdsley [mailto:Sandy.Mawdsley@kiwibank.co.nz]
Sent: Friday, 17 November 2006 12:32 p.m.
To: Mark Edwards (E-mail); Alan Lorking (E-mail); Matt Gardner; Bev Meier (E-mail)
Subject: FW: Thank You From The Great Marquee Company
Importance: High
This is hilarious, and it's all happened since Wednesday ... read the email at the bottom and then the reply!
-----Original Message-----
From: Cain Prentice
Sent: Friday, 17 November 2006 11:54 a.m.
To: Adrian Packwood; Amy Richards; Anthony Byrne; Brendan Elks; Damien Rooney; Darrell Mayson; David Mansell; Hama Apatu; Hayley Filipo; Jade Boixo; Jason Brown; Jason Clarke; Jason Emorfopoulos; Jay Nielson; Jazz Prasad; Jeffrey Morahan; Jeremiah Afoa; Jeremy Gapes; Jim Thompson; Jody McTaggart; Joe Moke; John-Paul Cable; Karyn Jones; Leone Chapman; Lisa Tam; Luke Jochem; Mariana Jonker; Matt Gadsby; Melissa Millington; Michael Cawley; Michelle Brunt; Nicola Mead; Paula Crawford; Robert Smith; Sandy Mawdsley; Sarah Tipiwai; Sean Sunderland; Shane Heberley; Sina Taimalelagi; Stephen Quirk; Tony Mako; Yudish Meanger; Angela Stone; David Upton; Jo Henman; Justin Moyes (NZHL); Luke Boston; Michelle Kerr (NZHL); Sandra Harrison (NZHL); Sue Thomson (KB); Teresa Zalamea
Subject: FW: Thank You From The Great Marquee Company
Importance: High
The two emails at the bottom say it.
Everything else is where it's been.
-----Original Message-----
From: Elizabeth Baird [mailto:Elizabeth@motorsport.org.nz]
Sent: Friday, 17 November 2006 11:44 a.m.
To: Katherine.Baird@Police.Govt.NZ; Mike Baird; O'Brien, Paul PAO; Cain Prentice; Desinee Cunningham; Jo Cunningham
Subject: FW: Thank You From The Great Marquee Company
Importance: High
This is just too funny not to pass on.
Read this from the very bottom then up.
I wonder how long it'll take to reach the papers?? haha
Elizabeth Baird
PA to the Sport
MotorSport New Zealand Inc.
Phone: (04) 801 9559 | Mobile: 027 473 5821
Fax: (04) 801 8558 | Web: www.motorsport.org.nz
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From: Bart Fine
Sent: Friday, 17 November 2006 11:31 a.m.
To: Amanda Monks; Elizabeth Baird; Gay Rolinson-Purchase; Katie Chasteauneuf; Megan Leggett; Peter Blakeman; Zac Christie
Subject: FW: Thank You From The Great Marquee Company
Importance: High
-----Original Message-----
From: Jamie Jeffery [mailto:JJeffery@lumley.co.nz]
Sent: Friday, 17 November 2006 11:16 a.m.
To: Sutherland, Amy; Morgan Samuel; David Taylor; Hussain Shawani; Bart Fine; Blair Martin; Duncan Hodgson; Stephen Lowe; jim jeffery; Charlotte Laing; charmed280@aol.com; Aimee Jeffery
Subject: FW: Thank You From The Great Marquee Company
Importance: High
I feel a sense of public duty to forward this on. Scroll down to first 2 emails and then forward on!
Thanks & rgds,
Jamie
Jamie Jeffery ACII ANZIIF (Snr Assoc)
Engineering Underwriter (Southern Region)
___________________________________
Lumley General Insurance (NZ) Ltd.
Lumley House
Level 11, 3-11 Hunter Street,
PO Box 3544, Wellington
Office 04 460 1963
Fax 04 471 1613
Cell 027 247 8177
jjeffery@lumley.co.nz
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From: Elanor Schroder
Sent: Friday, 17 November 2006 11:02 a.m.
To: Engineering Group
Subject: FW: Thank You From The Great Marquee Company
Importance: High
If you scroll right to the bottom of this email, you'll see how quickly bad customer feedback travels!!
-----Original Message-----
From: Joey Litaio
Sent: Friday, 17 November 2006 10:40 a.m.
To: Harriet Peilua; Ramona Pei; Tina Taufa; Hegamoka Tafolua; Kelly Wade; Elanor Schroder
Subject: FW: Thank You From The Great Marquee Company
Importance: High
-----Original Message-----
From: Tina Ikilei [mailto:Tina_Ikilei@chubb.co.nz]
Sent: Friday, 17 November 2006 10:28 a.m.
To: Siena.S.Misiepo@marsh.com; Lorali Luisi; eluisi@rnzfb.org.nz; Joey Litaio; sales@hobeca.co.nz
Subject: FW: Thank You From The Great Marquee Company
Importance: High
Check out the email at the bottom....
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From: Peka Tuala
Sent: Friday, 17 November 2006 10:16 a.m.
To: Amanda Mott; Tina Ikilei; Miriama Leau; Mana Makaea; Agnes Fatialofa; Dianne Oliver; Jenny Morris; Rose Pringle; John Saluni; Margaret Kaisala; Girija Regmi; Iva Robertson; Ursula Tokuma; Doris Tuifao; Adrienne Acosta ; Callan Tuala (callant@the-edge.co.nz); Glenn D'souza (dsouza4@bigpond.net.au); Joss Brown (jossbnz@yahoo.com); Kean Leong (0274964102@etxt.co.nz); Lorraine Gibbs (loraine.gibbs@dol.govt.nz); Mafua Sofia (msofia@bigpond.net.au); Pei Luamanu (reception@eag.co.nz); Puia & Peka Salu (salupartners@xtra.co.nz); Segia Maea (maea73@hotmail.com); Tiresa Faalogo ; Zaelene Maxwell (john.zae@xtra.co.nz)
Subject: FW: Thank You From The Great Marquee Company
Importance: High
Check-out the free advertising The Great Marquee Company's getting....lol.
Regards,
Peka Tuala
Electronic Security Admin/Co-ordinator
Chubb Systems & Services
3 Fisher Crescent, Mt Wellington,
Private Bag 92207, Auckland
New Zealand.
Tel: +64 9 270 7260
Fax: +64 9 270 7444
Mob: 021 188 1627
Email: peka_tuala@chubb.co.nz
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From: Lemuelu, Lilia [mailto:Lilia.Lemuelu@freedomair.co.nz]
Sent: Friday, 17 November 2006 9:36 a.m.
To: Alatise Amosa; alatise.amosa@hotmail.com; amankaur@hotmail.com; Amani Peleti; alepua@telstra.com; Lani (Faamoemoe) Felavai (CMDHB); ativalu.lemuelu@moh.govt.nz; ttnf2@aol.com; csua-sio@axiom.co.nz; Carolina.Tiumalu@justice.govt.nz; Fane Makisi; f_makisi@yahoo.com.au; Ui, Esther; HBretherton@middlemore.co.nz; Ina.Fuimaono@maritimenz.govt.nz; Italia Toeleiu; Tea, Irene; isau@optusnet.com.au; Su'a, Jonathan; Joyce.Amosa@tnt.co.nz; katerina.solomona@aucklandcity.govt.nz; lima.fitiao@dia.govt.nz; Lisa Amoa (CMDHB); lorraine.siemsen001@msd.govt.nz; Maria.Filipo@thonline.com; Chettur, Nanditha; Ned Tiumalu; Noema.Leota@police.govt.nz; ptere@gullivers.co.nz; Peka Tuala; Peter Apulu; ramlu.naidu@hotmail.com; RSua@axiom.co.nz; Sandra Kailahi; Sau.Fuimaono@hotmail.com; Leaupepe-Faulaau, Seta; siautu; tuns54@hotmail.com; Tilomai; to'al@compass-group.co.nz; #**wah-tee**# #**nutts**#; Vicki Samuelu; soljulevan@hotmail.com; lllems2@xtra.co.nz; Tupuola, Maria
Subject: Thank You From The Great Marquee Company
Importance: High
Please read the original emails so you know what this is all about. Pass on pls on. Good on Steve for being the better person in this instance!!
Cheers and have a good day.
Lilia Lemuelu
Passenger Coordinator
Freedom Air Ltd/Zeal 320
Operations Centre,BNZ Bldg-L2
Auckland International Airport
ph: 09 255-7732 extn 68732
fax:09 255-7734 extn 68734
lilia.lemuelu@freedomair.co.nz
www.freedomair.com
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From: Bailey, Debbie
Sent: Friday, November 17, 2006 9:20 AM
To: !FDM PaxcoMail; Booth, Toni; Wilson, Suzie; !FDM ContactUsMail; Teiho, Debra
Subject: FW: Thank You From The Great Marquee Company
Well, I thought I'd share this with you. It just shows how fast emails get around especially if they are very nasty!!! Check the originals emails at the bottom. Wow, what a response, and as we are all in the Customer Service Industry, it just shows what we must never do.
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From: Filikitonga, Veapina [mailto:Veapina.Filikitonga@aucklandcity.govt.nz]
Sent: Friday, November 17, 2006 9:10 AM
To: Ada Leger ; Angela Tapili ; Carol Harris; Danielle Gardner; Bailey, Debbie; Haylee Olsson ; Holly Alexander; Joyce Payne ; Lily Matamu; Lisa Filitonga; Natalie Von Dincklage ; Takao Cocker; Moananu, Tessie; Nina
Subject: FW: Thank You From The Great Marquee Company
Fyi...read below and then scroll to the two original emails at the bottom .....ummmm....what an applauding response....and worse from such a senior level person (The Office Manager).......Don't know the customer (Steve Hausman)...but sending this out to you guys....lets keep this rolling see how far it will go and let the general public know what kinda of a person this biatch is like......to her customers......Does anyone know of any FREE customer service courses this lady could attend! hehehehe Oh well Mr Hausman was man enough just to let it go coz he could have sorted her out.....oh....but this is better....lets just tell everyone about their services hehehehehe
From: Sheryll Giles
Sent: Thursday, 16 November 2006 4:26 p.m.
To: Caroline Rakich
Cc: Annabel Maule; Donna Skipps; Cara Anning; Caroline Tauevihi; Julianne Cowan; Debbie Stevens; Joy Johnson; Gaylene Van Gils; Linda McNamara; Adrienne Ward; Mereanna Johnston; Tofi Metotisi; Michelle Hurlock; Dianne Gamble; Gordon Dobbie; Adi and Maire; Andrew Reed; Uncle Bill and Aunty Elaine; Dorielle Flint; George and Hayley; Janet Mehaffy; Lisa Facoory; Lotus; margaret Reed; Stephen,Kerry,Alex and Jema
Subject: FW: Thank You From The Great Marquee Company
Now here is not the way not to reply to emails, word travels fast and in high places...have a look and see where this email hasn't been.
Sheryll Giles
Customer Service Representative and Intranet Administration
Level 3 - Waitakere City Council
839 0400
From: Chris Giles [mailto:cgiles@roverland.co.nz]
Sent: Thursday, 16 November 2006 3:52 p.m.
To: Dustin Haag; Michael Knight; Michelle Baker; Sheryll Giles; rmcnair@bayeuropean.co.nz; Rex Mealing
Subject: FW: Thank You From The Great Marquee Company
From: Lynn Marshall [mailto:Lynn.Marshall@telecom.co.nz]
Sent: Thursday, 16 November 2006 3:31 p.m.
To: Chris Giles
Subject: FW: Thank You From The Great Marquee Company
From: Greg Best
Sent: Thursday, 16 November 2006 2:31 p.m.
To: Sarah Fox; Lynn Marshall; Lisa Flaus; Keith Mole
Subject: FW: Thank You From The Great Marquee Company
If your getting married I wouldn't use these guys! Read the response they got back hahah
Greg Best
Process Analyst
Shared Capability
Telecom Solutions Centre
T
09 357 7333 or ext 97333
M
027 624 2307
E
greg.best@telecom.co.nz
W
www.telecom.co.nz
From: Chantelle Tapsell [mailto:Chantelle.Tapsell@scti.co.nz]
Sent: Thursday, 16 November 2006 2:25 p.m.
To: Erika Baker; Greg Best; Jo Butler ; Kassandra; nicole_robb@aainsuranceltd.co.nz; Raelene Wilson; Tania Robb; Graeme Orchard
Subject: FW: Thank You From The Great Marquee Company
Love the forwards...
From: Patria Mackey
Sent: Thursday, 16 November 2006 2:21 p.m.
To: 'angie@macmillan.co.nz'; 'Angela Stafford'; Chantelle Tapsell; Cristy Mannington; Sharon Neo; Susan Carlow; Katrina Smith; 'Amanda Yee'; 'Amy Graham'; 'Sarah Widdup'
Subject: FW: Thank You From The Great Marquee Company
From: Sarah [mailto:sarah@rrca.co.nz]
Sent: Thursday, 16 November 2006 3:10 p.m.
To: Rosie Fleming; Kirsty Bryhn; Yvette Hodgson (WDHB); Patria Mackey; Shaw, Cath; Naomi Smith
Subject: FW: Thank You From The Great Marquee Company
From: Charlotte Gibson [mailto:Charlotte.Gibson@acc.co.nz]
Sent: Thursday, 16 November 2006 2:10 p.m.
To: Jonathan.Standen@alcatel.co.nz; Sarah; Jo Haas
Subject: FW: Thank You From The Great Marquee Company
From: Louise Gibson [BUSWAY] [mailto:LouiseG@fcc.co.nz]
Sent: Thursday, 16 November 2006 14:07
To: Ana_Dermer@URSCorp.com; Emma Steeds; Hellena McArthur; Moira Kelly; Charlotte Gibson; liz_clark@westpac.co.nz
Subject: FW: Thank You From The Great Marquee Company
hahaha...emails are a dangerous thing!
From: Pearce, Hayley [mailto:HPearce@acpmagazines.co.nz]
Sent: Thursday, 16 November 2006 2:00 PM
To: Andrew Fyfe; David Abbott (QPA); david@uroxsys.co.nz; Debbie.Bourne@asbbank.co.nz; Louise Gibson [BUSWAY]; Lucie Mckenna; matthew@matthew-williams.net; Sarah Fitzpatrick
Subject: FW: Thank You From The Great Marquee Company
thought i'd spreadthe word further....
From: Hansen, Jeremy
Sent: Thursday, 16 November 2006 12:01 p.m.
To: Signore, Tim; SomervilleRyan, Emily; Patterson, Karen; Williams, Fiona (NZ); Ward, Brenda; McBride, Christine; Cleland, Marie
Subject: FW: Thank You From The Great Marquee Company
read on down for the choicest snippy email ever from some biatch at the great marquee company - our friends were thinking of using them for their wedding...
Jeremy Hansen
Editor, NZ Home + Entertaining
ACP Magazines (a division of ACP Media Ltd)
T +64 9 308 2845 F +64 9 377 6725 M +64 (0)275 789 739
EMAIL jehansen@acpmagazines.co.nz
From: Cameron Law [mailto:Cameron.Law@chapmantripp.com]
Sent: Thursday, 16 November 2006 12:00 p.m.
To: Hansen, Jeremy
Subject: FW: Thank You From The Great Marquee Company
This is appalling
From: Paula Brosnahan
Sent: Thursday, 16 November 2006 11:57 AM
To: Georgina Hall; Catherine Somerville; Cameron Law; Vernon Rive
Subject: FW: Thank You From The Great Marquee Company
Check this out .... Steve's email may have been a little harsh, but really!!!!
We're thinking we'll forward the email to Bride and Groom magazine!
From: Steve Hausman [mailto:steve@buildtrust.co.nz]
Sent: Thursday, 16 November 2006 11:39 AM
To: Paula Brosnahan
Subject: FW: Thank You From The Great Marquee Company
Well I did not think my email was that bad? But I could very easily get on the telephone and sort this cow out! But why bother.
Love you
-----Original Message-----
From: Events Team [mailto:events.team@thegreatmarqueecompany.co.nz]
Sent: Wednesday, 15 November 2006 6:30 p..m.
To: Steve Hausman
Subject: Thank You From The Great Marquee Company
Hi Steve,
Thanks for your reply. Your wedding sounded cheap, nasty and tacky anyway, so we only ever considered you time wasters.
Our marquees are for upper class clients which unfortunately you are not. Why don't you stay within your class level and buy something from payless plastics instead.
Kindest Regards
Katrina
Office Manager
The Great Marquee Company
----- Original Message -----
From: Steve Hausman
To: 'Events Team'
Sent: Wednesday, November 15, 2006 4:06 PM
Subject: RE: Quote #00002417; from The Great Marquee Company Ltd.
Hi Klaus
Paula and I went and viewed your marquee setup at Devonport the other weekend and unfortunately we did not like it.
So this is just to let you know we will not require your services on 7 April 2007.
Thanks for your assistance and we are sorry that it turned out this way although we are glad we looked at the marquee prior to booking as that would have been a huge disappointment.
Regards
Steve Hausman
From: Jason Iwikau
Sent: 17 November 2006 12:45 p.m.
Subject: FW: Thank You From The Great Marquee Company
Importance: High
Go right to the end of the email and scroll up to read it
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From: Matt Gardner
Sent: Friday, 17 November 2006 12:36 p.m.
To: Aaron Freeman; Adrian Fetzer; Amy Futcher; Amy Richards; Andrew at Home; Ashley Gardiner; Bevan Hewald; Brooke Manley; Chancy Clement; Christine Sinclair; Delwyn Bell; Felicity Masters; Fiona Rainey; Hayden Sinclair; Heather Paurini; Janene Belcher; Jason Iwikau; John Duff ; John Shearer; Jon Murphy; Josh Kellerman; Kylie Andreoli; Kylie Mintrom; Leslie Davis; Lisa Saunders; Megan Looney; Michael Malone; Mike Mclennan; Narita Beckett; Richie Clough; Sandy Mawdsley; Sarah Crawford; Sonya Stephens; Susan Hansard; Toni-Ann Milham
Subject: FW: Thank You From The Great Marquee Company
Importance: High
LOL!
Matt Gardner
Queue Administrator
Land Transport New Zealand
Transport Registry Centre
06 953 6200 extn 8505
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From: Sandy Mawdsley [mailto:Sandy.Mawdsley@kiwibank.co.nz]
Sent: Friday, 17 November 2006 12:32 p.m.
To: Mark Edwards (E-mail); Alan Lorking (E-mail); Matt Gardner; Bev Meier (E-mail)
Subject: FW: Thank You From The Great Marquee Company
Importance: High
This is hilarious, and it's all happened since Wednesday ... read the email at the bottom and then the reply!
-----Original Message-----
From: Cain Prentice
Sent: Friday, 17 November 2006 11:54 a.m.
To: Adrian Packwood; Amy Richards; Anthony Byrne; Brendan Elks; Damien Rooney; Darrell Mayson; David Mansell; Hama Apatu; Hayley Filipo; Jade Boixo; Jason Brown; Jason Clarke; Jason Emorfopoulos; Jay Nielson; Jazz Prasad; Jeffrey Morahan; Jeremiah Afoa; Jeremy Gapes; Jim Thompson; Jody McTaggart; Joe Moke; John-Paul Cable; Karyn Jones; Leone Chapman; Lisa Tam; Luke Jochem; Mariana Jonker; Matt Gadsby; Melissa Millington; Michael Cawley; Michelle Brunt; Nicola Mead; Paula Crawford; Robert Smith; Sandy Mawdsley; Sarah Tipiwai; Sean Sunderland; Shane Heberley; Sina Taimalelagi; Stephen Quirk; Tony Mako; Yudish Meanger; Angela Stone; David Upton; Jo Henman; Justin Moyes (NZHL); Luke Boston; Michelle Kerr (NZHL); Sandra Harrison (NZHL); Sue Thomson (KB); Teresa Zalamea
Subject: FW: Thank You From The Great Marquee Company
Importance: High
The two emails at the bottom say it.
Everything else is where it's been.
-----Original Message-----
From: Elizabeth Baird [mailto:Elizabeth@motorsport.org.nz]
Sent: Friday, 17 November 2006 11:44 a.m.
To: Katherine.Baird@Police.Govt.NZ; Mike Baird; O'Brien, Paul PAO; Cain Prentice; Desinee Cunningham; Jo Cunningham
Subject: FW: Thank You From The Great Marquee Company
Importance: High
This is just too funny not to pass on.
Read this from the very bottom then up.
I wonder how long it'll take to reach the papers?? haha
Elizabeth Baird
PA to the Sport
MotorSport New Zealand Inc.
Phone: (04) 801 9559 | Mobile: 027 473 5821
Fax: (04) 801 8558 | Web: www.motorsport.org.nz
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From: Bart Fine
Sent: Friday, 17 November 2006 11:31 a.m.
To: Amanda Monks; Elizabeth Baird; Gay Rolinson-Purchase; Katie Chasteauneuf; Megan Leggett; Peter Blakeman; Zac Christie
Subject: FW: Thank You From The Great Marquee Company
Importance: High
-----Original Message-----
From: Jamie Jeffery [mailto:JJeffery@lumley.co.nz]
Sent: Friday, 17 November 2006 11:16 a.m.
To: Sutherland, Amy; Morgan Samuel; David Taylor; Hussain Shawani; Bart Fine; Blair Martin; Duncan Hodgson; Stephen Lowe; jim jeffery; Charlotte Laing; charmed280@aol.com; Aimee Jeffery
Subject: FW: Thank You From The Great Marquee Company
Importance: High
I feel a sense of public duty to forward this on. Scroll down to first 2 emails and then forward on!
Thanks & rgds,
Jamie
Jamie Jeffery ACII ANZIIF (Snr Assoc)
Engineering Underwriter (Southern Region)
___________________________________
Lumley General Insurance (NZ) Ltd.
Lumley House
Level 11, 3-11 Hunter Street,
PO Box 3544, Wellington
Office 04 460 1963
Fax 04 471 1613
Cell 027 247 8177
jjeffery@lumley.co.nz
--------------------------------------------------------------------------------
From: Elanor Schroder
Sent: Friday, 17 November 2006 11:02 a.m.
To: Engineering Group
Subject: FW: Thank You From The Great Marquee Company
Importance: High
If you scroll right to the bottom of this email, you'll see how quickly bad customer feedback travels!!
-----Original Message-----
From: Joey Litaio
Sent: Friday, 17 November 2006 10:40 a.m.
To: Harriet Peilua; Ramona Pei; Tina Taufa; Hegamoka Tafolua; Kelly Wade; Elanor Schroder
Subject: FW: Thank You From The Great Marquee Company
Importance: High
-----Original Message-----
From: Tina Ikilei [mailto:Tina_Ikilei@chubb.co.nz]
Sent: Friday, 17 November 2006 10:28 a.m.
To: Siena.S.Misiepo@marsh.com; Lorali Luisi; eluisi@rnzfb.org.nz; Joey Litaio; sales@hobeca.co.nz
Subject: FW: Thank You From The Great Marquee Company
Importance: High
Check out the email at the bottom....
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From: Peka Tuala
Sent: Friday, 17 November 2006 10:16 a.m.
To: Amanda Mott; Tina Ikilei; Miriama Leau; Mana Makaea; Agnes Fatialofa; Dianne Oliver; Jenny Morris; Rose Pringle; John Saluni; Margaret Kaisala; Girija Regmi; Iva Robertson; Ursula Tokuma; Doris Tuifao; Adrienne Acosta ; Callan Tuala (callant@the-edge.co.nz); Glenn D'souza (dsouza4@bigpond.net.au); Joss Brown (jossbnz@yahoo.com); Kean Leong (0274964102@etxt.co.nz); Lorraine Gibbs (loraine.gibbs@dol.govt.nz); Mafua Sofia (msofia@bigpond.net.au); Pei Luamanu (reception@eag.co.nz); Puia & Peka Salu (salupartners@xtra.co.nz); Segia Maea (maea73@hotmail.com); Tiresa Faalogo ; Zaelene Maxwell (john.zae@xtra.co.nz)
Subject: FW: Thank You From The Great Marquee Company
Importance: High
Check-out the free advertising The Great Marquee Company's getting....lol.
Regards,
Peka Tuala
Electronic Security Admin/Co-ordinator
Chubb Systems & Services
3 Fisher Crescent, Mt Wellington,
Private Bag 92207, Auckland
New Zealand.
Tel: +64 9 270 7260
Fax: +64 9 270 7444
Mob: 021 188 1627
Email: peka_tuala@chubb.co.nz
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From: Lemuelu, Lilia [mailto:Lilia.Lemuelu@freedomair.co.nz]
Sent: Friday, 17 November 2006 9:36 a.m.
To: Alatise Amosa; alatise.amosa@hotmail.com; amankaur@hotmail.com; Amani Peleti; alepua@telstra.com; Lani (Faamoemoe) Felavai (CMDHB); ativalu.lemuelu@moh.govt.nz; ttnf2@aol.com; csua-sio@axiom.co.nz; Carolina.Tiumalu@justice.govt.nz; Fane Makisi; f_makisi@yahoo.com.au; Ui, Esther; HBretherton@middlemore.co.nz; Ina.Fuimaono@maritimenz.govt.nz; Italia Toeleiu; Tea, Irene; isau@optusnet.com.au; Su'a, Jonathan; Joyce.Amosa@tnt.co.nz; katerina.solomona@aucklandcity.govt.nz; lima.fitiao@dia.govt.nz; Lisa Amoa (CMDHB); lorraine.siemsen001@msd.govt.nz; Maria.Filipo@thonline.com; Chettur, Nanditha; Ned Tiumalu; Noema.Leota@police.govt.nz; ptere@gullivers.co.nz; Peka Tuala; Peter Apulu; ramlu.naidu@hotmail.com; RSua@axiom.co.nz; Sandra Kailahi; Sau.Fuimaono@hotmail.com; Leaupepe-Faulaau, Seta; siautu; tuns54@hotmail.com; Tilomai; to'al@compass-group.co.nz; #**wah-tee**# #**nutts**#; Vicki Samuelu; soljulevan@hotmail.com; lllems2@xtra.co.nz; Tupuola, Maria
Subject: Thank You From The Great Marquee Company
Importance: High
Please read the original emails so you know what this is all about. Pass on pls on. Good on Steve for being the better person in this instance!!
Cheers and have a good day.
Lilia Lemuelu
Passenger Coordinator
Freedom Air Ltd/Zeal 320
Operations Centre,BNZ Bldg-L2
Auckland International Airport
ph: 09 255-7732 extn 68732
fax:09 255-7734 extn 68734
lilia.lemuelu@freedomair.co.nz
www.freedomair.com
--------------------------------------------------------------------------------
From: Bailey, Debbie
Sent: Friday, November 17, 2006 9:20 AM
To: !FDM PaxcoMail; Booth, Toni; Wilson, Suzie; !FDM ContactUsMail; Teiho, Debra
Subject: FW: Thank You From The Great Marquee Company
Well, I thought I'd share this with you. It just shows how fast emails get around especially if they are very nasty!!! Check the originals emails at the bottom. Wow, what a response, and as we are all in the Customer Service Industry, it just shows what we must never do.
--------------------------------------------------------------------------------
From: Filikitonga, Veapina [mailto:Veapina.Filikitonga@aucklandcity.govt.nz]
Sent: Friday, November 17, 2006 9:10 AM
To: Ada Leger ; Angela Tapili ; Carol Harris; Danielle Gardner; Bailey, Debbie; Haylee Olsson ; Holly Alexander; Joyce Payne ; Lily Matamu; Lisa Filitonga; Natalie Von Dincklage ; Takao Cocker; Moananu, Tessie; Nina
Subject: FW: Thank You From The Great Marquee Company
Fyi...read below and then scroll to the two original emails at the bottom .....ummmm....what an applauding response....and worse from such a senior level person (The Office Manager).......Don't know the customer (Steve Hausman)...but sending this out to you guys....lets keep this rolling see how far it will go and let the general public know what kinda of a person this biatch is like......to her customers......Does anyone know of any FREE customer service courses this lady could attend! hehehehe Oh well Mr Hausman was man enough just to let it go coz he could have sorted her out.....oh....but this is better....lets just tell everyone about their services hehehehehe
From: Sheryll Giles
Sent: Thursday, 16 November 2006 4:26 p.m.
To: Caroline Rakich
Cc: Annabel Maule; Donna Skipps; Cara Anning; Caroline Tauevihi; Julianne Cowan; Debbie Stevens; Joy Johnson; Gaylene Van Gils; Linda McNamara; Adrienne Ward; Mereanna Johnston; Tofi Metotisi; Michelle Hurlock; Dianne Gamble; Gordon Dobbie; Adi and Maire; Andrew Reed; Uncle Bill and Aunty Elaine; Dorielle Flint; George and Hayley; Janet Mehaffy; Lisa Facoory; Lotus; margaret Reed; Stephen,Kerry,Alex and Jema
Subject: FW: Thank You From The Great Marquee Company
Now here is not the way not to reply to emails, word travels fast and in high places...have a look and see where this email hasn't been.
Sheryll Giles
Customer Service Representative and Intranet Administration
Level 3 - Waitakere City Council
839 0400
From: Chris Giles [mailto:cgiles@roverland.co.nz]
Sent: Thursday, 16 November 2006 3:52 p.m.
To: Dustin Haag; Michael Knight; Michelle Baker; Sheryll Giles; rmcnair@bayeuropean.co.nz; Rex Mealing
Subject: FW: Thank You From The Great Marquee Company
From: Lynn Marshall [mailto:Lynn.Marshall@telecom.co.nz]
Sent: Thursday, 16 November 2006 3:31 p.m.
To: Chris Giles
Subject: FW: Thank You From The Great Marquee Company
From: Greg Best
Sent: Thursday, 16 November 2006 2:31 p.m.
To: Sarah Fox; Lynn Marshall; Lisa Flaus; Keith Mole
Subject: FW: Thank You From The Great Marquee Company
If your getting married I wouldn't use these guys! Read the response they got back hahah
Greg Best
Process Analyst
Shared Capability
Telecom Solutions Centre
T
09 357 7333 or ext 97333
M
027 624 2307
E
greg.best@telecom.co.nz
W
www.telecom.co.nz
From: Chantelle Tapsell [mailto:Chantelle.Tapsell@scti.co.nz]
Sent: Thursday, 16 November 2006 2:25 p.m.
To: Erika Baker; Greg Best; Jo Butler ; Kassandra; nicole_robb@aainsuranceltd.co.nz; Raelene Wilson; Tania Robb; Graeme Orchard
Subject: FW: Thank You From The Great Marquee Company
Love the forwards...
From: Patria Mackey
Sent: Thursday, 16 November 2006 2:21 p.m.
To: 'angie@macmillan.co.nz'; 'Angela Stafford'; Chantelle Tapsell; Cristy Mannington; Sharon Neo; Susan Carlow; Katrina Smith; 'Amanda Yee'; 'Amy Graham'; 'Sarah Widdup'
Subject: FW: Thank You From The Great Marquee Company
From: Sarah [mailto:sarah@rrca.co.nz]
Sent: Thursday, 16 November 2006 3:10 p.m.
To: Rosie Fleming; Kirsty Bryhn; Yvette Hodgson (WDHB); Patria Mackey; Shaw, Cath; Naomi Smith
Subject: FW: Thank You From The Great Marquee Company
From: Charlotte Gibson [mailto:Charlotte.Gibson@acc.co.nz]
Sent: Thursday, 16 November 2006 2:10 p.m.
To: Jonathan.Standen@alcatel.co.nz; Sarah; Jo Haas
Subject: FW: Thank You From The Great Marquee Company
From: Louise Gibson [BUSWAY] [mailto:LouiseG@fcc.co.nz]
Sent: Thursday, 16 November 2006 14:07
To: Ana_Dermer@URSCorp.com; Emma Steeds; Hellena McArthur; Moira Kelly; Charlotte Gibson; liz_clark@westpac.co.nz
Subject: FW: Thank You From The Great Marquee Company
hahaha...emails are a dangerous thing!
From: Pearce, Hayley [mailto:HPearce@acpmagazines.co.nz]
Sent: Thursday, 16 November 2006 2:00 PM
To: Andrew Fyfe; David Abbott (QPA); david@uroxsys.co.nz; Debbie.Bourne@asbbank.co.nz; Louise Gibson [BUSWAY]; Lucie Mckenna; matthew@matthew-williams.net; Sarah Fitzpatrick
Subject: FW: Thank You From The Great Marquee Company
thought i'd spreadthe word further....
From: Hansen, Jeremy
Sent: Thursday, 16 November 2006 12:01 p.m.
To: Signore, Tim; SomervilleRyan, Emily; Patterson, Karen; Williams, Fiona (NZ); Ward, Brenda; McBride, Christine; Cleland, Marie
Subject: FW: Thank You From The Great Marquee Company
read on down for the choicest snippy email ever from some biatch at the great marquee company - our friends were thinking of using them for their wedding...
Jeremy Hansen
Editor, NZ Home + Entertaining
ACP Magazines (a division of ACP Media Ltd)
T +64 9 308 2845 F +64 9 377 6725 M +64 (0)275 789 739
EMAIL jehansen@acpmagazines.co.nz
From: Cameron Law [mailto:Cameron.Law@chapmantripp.com]
Sent: Thursday, 16 November 2006 12:00 p.m.
To: Hansen, Jeremy
Subject: FW: Thank You From The Great Marquee Company
This is appalling
From: Paula Brosnahan
Sent: Thursday, 16 November 2006 11:57 AM
To: Georgina Hall; Catherine Somerville; Cameron Law; Vernon Rive
Subject: FW: Thank You From The Great Marquee Company
Check this out .... Steve's email may have been a little harsh, but really!!!!
We're thinking we'll forward the email to Bride and Groom magazine!
From: Steve Hausman [mailto:steve@buildtrust.co.nz]
Sent: Thursday, 16 November 2006 11:39 AM
To: Paula Brosnahan
Subject: FW: Thank You From The Great Marquee Company
Well I did not think my email was that bad? But I could very easily get on the telephone and sort this cow out! But why bother.
Love you
-----Original Message-----
From: Events Team [mailto:events.team@thegreatmarqueecompany.co.nz]
Sent: Wednesday, 15 November 2006 6:30 p..m.
To: Steve Hausman
Subject: Thank You From The Great Marquee Company
Hi Steve,
Thanks for your reply. Your wedding sounded cheap, nasty and tacky anyway, so we only ever considered you time wasters.
Our marquees are for upper class clients which unfortunately you are not. Why don't you stay within your class level and buy something from payless plastics instead.
Kindest Regards
Katrina
Office Manager
The Great Marquee Company
----- Original Message -----
From: Steve Hausman
To: 'Events Team'
Sent: Wednesday, November 15, 2006 4:06 PM
Subject: RE: Quote #00002417; from The Great Marquee Company Ltd.
Hi Klaus
Paula and I went and viewed your marquee setup at Devonport the other weekend and unfortunately we did not like it.
So this is just to let you know we will not require your services on 7 April 2007.
Thanks for your assistance and we are sorry that it turned out this way although we are glad we looked at the marquee prior to booking as that would have been a huge disappointment.
Regards
Steve Hausman
GravelBen said:
so how long do you think 'Katrina' will keep her job?Depends if "katrina" is also "Katrina Marie Lakeman" who just happens to co-own the house where the company is registered with Klaus Jorgensen, the company owner.
In which case, what I'd give to be a fly on their breakfast table...
Edited by zaphod on Friday 17th November 18:52
Edited by zaphod on Friday 17th November 19:15
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