First Choice Accident Repair (Cardiff)... any good?

First Choice Accident Repair (Cardiff)... any good?

Author
Discussion

m33ufo

Original Poster:

4,959 posts

237 months

Wednesday 29th June 2011
quotequote all
The initial message was deleted from this topic on 13 December 2011 at 00:14

02skn

8 posts

176 months

Wednesday 29th June 2011
quotequote all
My car is with them as i type. Waste of time. Excuse after excuse as to why the car is still not ready.
I wish i had insisted that my car go to my main dealer but it did not seem an option.
If i were you i would force the issue and try and get it to your local repairer.
As you can see i'm not impressed with their service at all.

02skn

8 posts

176 months

Wednesday 29th June 2011
quotequote all
If the workshop are as bad as the front desk staff then god help me.
Worst thing is, i'm very fussy, so i will not accept the car unless the repairs to the front of the car are perfect.
The one thing that annoys me the most about these insurer approved places, is they never return calls.
Each day this week they have said they will call to give me an update. Not one phonecall.
My wife has told me to stop ringing now as they have probably put my car at the back of the queue.