Help with mis-sold car
Discussion
I recently bought a 3 year old 911 from an independent dealer and despite repeated requests the garage has failed to provide the items that it originally contracted to - no tax disc, warranty not in place, no spare key, etc, etc. It is becoming a nightmare as I bought the car in good faith. I have tried in vain for 7 weeks to have everything provided but despite numerous email and telephone promises they have still not delivered what they have promised to.
Reluctantly I am now being forced to consider legal action against them as I am left substantially out of pocket. Can anyone recommend a good lawyer based in the Northwest who specialises in situations such as this?
Thanks
Reluctantly I am now being forced to consider legal action against them as I am left substantially out of pocket. Can anyone recommend a good lawyer based in the Northwest who specialises in situations such as this?
Thanks
1. Can you PM me the name of this company... I wonder if it's one I've had an issue with in the past...
2. Have you got in writing what they promised to provide?
3. Tot up what the total value of what they're owing you is. If it's small enough, and if you have something for [2] (even their admission of owing it to you via email), then you may want to just go the small claims court route. You can fill in all the details in MCOL online, stump up a minimal fee (~£100 depending on value of claim), and the paperwork it'll fire off is probably enough to nudge them into action.
https://www.moneyclaim.gov.uk/web/mcol/welcome
You can always decide to get legal eagles involved at a later date.
If you're happy to go the paid-professional route up front, all the better. It could just be a lot quicker and easier to try other such things first.
Before doing all of this, I'd send them a letter via snail-mail, special delivery, that states exactly what you're asking from them, exactly what you'd accept as a cash alternative and why if they're not able to meet their original agreement, a timescale they have to respond in, and notifying them that if those terms are not met then you will initiate court proceedings against them. If you haven't already done that.
IANAL. But I've been through similar a lot of times...
2. Have you got in writing what they promised to provide?
3. Tot up what the total value of what they're owing you is. If it's small enough, and if you have something for [2] (even their admission of owing it to you via email), then you may want to just go the small claims court route. You can fill in all the details in MCOL online, stump up a minimal fee (~£100 depending on value of claim), and the paperwork it'll fire off is probably enough to nudge them into action.
https://www.moneyclaim.gov.uk/web/mcol/welcome
You can always decide to get legal eagles involved at a later date.
If you're happy to go the paid-professional route up front, all the better. It could just be a lot quicker and easier to try other such things first.
Before doing all of this, I'd send them a letter via snail-mail, special delivery, that states exactly what you're asking from them, exactly what you'd accept as a cash alternative and why if they're not able to meet their original agreement, a timescale they have to respond in, and notifying them that if those terms are not met then you will initiate court proceedings against them. If you haven't already done that.
IANAL. But I've been through similar a lot of times...
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