Car Dealers in Bristol

Car Dealers in Bristol

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Janitor

Original Poster:

2,372 posts

225 months

Friday 27th January 2006
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Hello!

Anyone here had any experiences (sales or servicing, good or bad) with Williams Autombiles on St Phillips Causeway, Bristol?

Still a bit of a trek for me coming from North Devon, but I was wondering if anyone could shed any initial light..?

Cheers!

Splodge S4

1,519 posts

243 months

Saturday 28th January 2006
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mmm.... what you coming up for is it anything to do with Lotus? I live about a mile from Williams but if my Esprit needs a service i drive 65 miles to a specialist in Sailsbury, & its not because its cheaper!

They are ok, however i do know lots of other Lotus owners that have lost patience with them as simple things arnt done, mis diagnosis on simple faults etc. Last time i had to take the Esprit there when i went to pick it up i noticed 2 mechanics stood by the car, drivers door open scratching their heads, apparantly as they were taking it off the ramp the hand brake had locked on. On an Esprit its down by your right ankle & when you pull it on you can fold the handle down flat again to make it easier to get out. Now most people wouldnt know this...but 2 trained Williams mechanics??

For sales they know their stuff, no problem there, servicing i use them only when I have to.

Janitor

Original Poster:

2,372 posts

225 months

Saturday 28th January 2006
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Cheers Splodge!

Yeah it is in relation to Lotus, sales not servicing, so from what you said that's probably not such a grave concern

Point noted about mechanical ability though - I had kinda suspected as much. Not sure why, but you get a feeling sometimes don't ya?

Thanks again

Sortie 10

729 posts

258 months

Saturday 28th January 2006
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Williams always seem a knowledgeable crowd, even when they are busy the sales staff seem to find time to help, and unlike many dealers salesmen seem to be petrolheads and genuinely love cars. They even keep up to date with Pistonheads!

I have yet to buy, but my boss has had an Elise and a Noble from them. Service is ok too.

In short, most other dealers could (and should)learn something from Williams.

CatherineJ

9,586 posts

249 months

Saturday 28th January 2006
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I have tried to buy a car from them on more than one occassion and on both occassions I didn't. The first time was when the 111R had been launched. They were prepared to give one of us a test drive but not both as they were too busy.

The 2nd time I gave them the benefit of the doubt and I asked about trading my M3 for a 111R they had in stock. They got terribly excited but vanished into thin air once they made enquiries about underwriting the car.

If you are in North Devon, I would have a chat with Allan at Peninsula.

Janitor

Original Poster:

2,372 posts

225 months

Saturday 28th January 2006
quotequote all
Cheers for that Sortie and Catherine... I have met Ian at Willams and discussed a few things, he did seem interested and helpful, although a test didn't appear on the menu at the time (Mark at Nick Whale in Bromsgrove had no hesitation in suggesting one though...)

Ian seemed ok actually, but I felt that Mark at Nick Whales was more into it all as an enthusiast

As for Peninsula Catherine, I have seen a few Lotus dealer reviews on-line and 'complete muppets' I think was the general opinion there! I can't comment though with no first hand experience

I guess it could be a case of 'some like, some don't' - which could probably be said for most dealers representing most marques!?!?

Many thanks for the input - any other comment would be appreciated

mustard

6,992 posts

251 months

Saturday 28th January 2006
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We give good plate transfer advice too

Janitor

Original Poster:

2,372 posts

225 months

Sunday 29th January 2006
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Yeah I know Mustard! Clocked that straight away! Thought for a minute there that you were kinda local-ish having seen this under South West forum... You're Midlands though with a knack for picking up great cheap cars I see And running them on good budget too! (£20 for that centre console was quite outrageous though )

No further foward with my plate at this point - bloody weekend innit?

Thanks again for the insight in that one - it's quite a bugger really if it all goes wrong, and you'd think more would be made of its importance. I suspect its be in the small print somewhere, but I suppose I thought it having paid for the pleasure, it would always be mine to use as and when I want... but not so it seems. First thing tomorrow morning it is then

Cheers!

buzybee

21 posts

226 months

Sunday 29th January 2006
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we went to williams with the intention of buying an exige, even got other half to take cheque book with him.....couldnt beleive it, no salesmen offered us any assistance, we stood around for over half an hour and in the end ended up walking out............would never go back for whatever reason!

went to dick lovett in swindon, really good salesman, took us both out for a test drive nothing was too much trouble, even had the exact model i wanted in stock with both sports and touring pack in black.... managed to knock alot off the car and get harnesses thrown in and its the 06 model......he mentioned that he is quite happy to take cars to customers rather than them trudge to swindon....might be worth a look

CatherineJ

9,586 posts

249 months

Sunday 29th January 2006
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Agree with busybee. Dick Lovett are very good.

Janitor

Original Poster:

2,372 posts

225 months

Monday 30th January 2006
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Wow, there's a rather shocking story!

Cripes, that is really rather bad. In the hour I've spent at Williams looking around and chatting to Ian, I didn't really pick up on anything bad like that... but then again it was mid-December shortly before Christmas and no-one else was around... he did disappear outside for a while to chat about something on the phone..?

Not been to Dick Lovett, but I have seen some nice models from them online... probably worth a visit also

Many thanks Justine (nice car and deal by the way!) and Catherine

k50 del

9,332 posts

234 months

Monday 30th January 2006
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I'll agree with the previous comments ref Williams, having had an Esprit in and out of there more times than I can count, culminating in a return trip to Hethel.

Janitor

Original Poster:

2,372 posts

225 months

Monday 30th January 2006
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Humm, cheers for extra info Del

It can be a little difficult to gauge the ups and downs of a dealership from comment and it could be said that only the dissatisfied tend to speak up... but then again to counter that, I suppose if I'd had a great experience somewhere, I'd definitely shout about it as well!

There does seem to be a common feeling running through this thread though...

Many thanks