Paddock Motors Exeter?
Discussion
Paddock are excellent. Have used them for 7 years on 6 different BMW's.
Mark is an ex BMW senior technician and really knows his stuff. Bob is a great bloke and knows how to treat customers.
More importantly, they are honest, fair and very reasonable with their pricing.
You won't find better IMO.
Mark is an ex BMW senior technician and really knows his stuff. Bob is a great bloke and knows how to treat customers.
More importantly, they are honest, fair and very reasonable with their pricing.
You won't find better IMO.
I'm fairly sure it is illegal to state a main dealer must be used to maintain warranty, as far as I'm aware block exemption ruling means that provided oe or oe quality parts are used and a vat registered garage carry out the work.
Have a look here
http://www.theaa.com/motoring_advice/general-advic...
Particularly....
Changes to the BER in 2002 included clauses intended to increase choice when it comes to servicing of a new car. You cannot be obliged e.g. as a condition of warranty, to have your car serviced by a franchised dealer.
Other changes at that time permitted multi-brand showrooms and no longer obliged dealers to combine sales and service/repair – though most have continued to do so.
The work can be carried out by an independent garage as long as that garage uses manufacturer approved parts and correctly follows the manufacturer's service schedule. Independent garages generally have much lower overheads than franchised dealers so their hourly labour rate is also cheaper.
Although you are free to have your car serviced at whichever garage you like - and benefit from the cost savings - you can't then expect much help and goodwill from the manufacturer if the car develops a major fault just after the warranty has expired. Manufacturers often cite lack of loyalty on the customer's part as the reason for their decision not assist with the cost of a repairs after the warranty has expired.
Paddock supply a lot of oe and oe quality parts with block exemption certificates available if required.
( I work for a very large parts distributor of whom Paddock use )
Have a look here
http://www.theaa.com/motoring_advice/general-advic...
Particularly....
Changes to the BER in 2002 included clauses intended to increase choice when it comes to servicing of a new car. You cannot be obliged e.g. as a condition of warranty, to have your car serviced by a franchised dealer.
Other changes at that time permitted multi-brand showrooms and no longer obliged dealers to combine sales and service/repair – though most have continued to do so.
The work can be carried out by an independent garage as long as that garage uses manufacturer approved parts and correctly follows the manufacturer's service schedule. Independent garages generally have much lower overheads than franchised dealers so their hourly labour rate is also cheaper.
Although you are free to have your car serviced at whichever garage you like - and benefit from the cost savings - you can't then expect much help and goodwill from the manufacturer if the car develops a major fault just after the warranty has expired. Manufacturers often cite lack of loyalty on the customer's part as the reason for their decision not assist with the cost of a repairs after the warranty has expired.
Paddock supply a lot of oe and oe quality parts with block exemption certificates available if required.
( I work for a very large parts distributor of whom Paddock use )
MrB99 said:
I'm fairly sure it is illegal to state a main dealer must be used to maintain warranty, as far as I'm aware block exemption ruling means that provided oe or oe quality parts are used and a vat registered garage carry out the work.
Have a look here
http://www.theaa.com/motoring_advice/general-advic...
Particularly....
Changes to the BER in 2002 included clauses intended to increase choice when it comes to servicing of a new car. You cannot be obliged e.g. as a condition of warranty, to have your car serviced by a franchised dealer.
Other changes at that time permitted multi-brand showrooms and no longer obliged dealers to combine sales and service/repair – though most have continued to do so.
The work can be carried out by an independent garage as long as that garage uses manufacturer approved parts and correctly follows the manufacturer's service schedule. Independent garages generally have much lower overheads than franchised dealers so their hourly labour rate is also cheaper.
Although you are free to have your car serviced at whichever garage you like - and benefit from the cost savings - you can't then expect much help and goodwill from the manufacturer if the car develops a major fault just after the warranty has expired. Manufacturers often cite lack of loyalty on the customer's part as the reason for their decision not assist with the cost of a repairs after the warranty has expired.
Paddock supply a lot of oe and oe quality parts with block exemption certificates available if required.
( I work for a very large parts distributor of whom Paddock use )
Your spot on mate - I phoned Mondial and double checked and they said it doesnt have to be main dealer.Have a look here
http://www.theaa.com/motoring_advice/general-advic...
Particularly....
Changes to the BER in 2002 included clauses intended to increase choice when it comes to servicing of a new car. You cannot be obliged e.g. as a condition of warranty, to have your car serviced by a franchised dealer.
Other changes at that time permitted multi-brand showrooms and no longer obliged dealers to combine sales and service/repair – though most have continued to do so.
The work can be carried out by an independent garage as long as that garage uses manufacturer approved parts and correctly follows the manufacturer's service schedule. Independent garages generally have much lower overheads than franchised dealers so their hourly labour rate is also cheaper.
Although you are free to have your car serviced at whichever garage you like - and benefit from the cost savings - you can't then expect much help and goodwill from the manufacturer if the car develops a major fault just after the warranty has expired. Manufacturers often cite lack of loyalty on the customer's part as the reason for their decision not assist with the cost of a repairs after the warranty has expired.
Paddock supply a lot of oe and oe quality parts with block exemption certificates available if required.
( I work for a very large parts distributor of whom Paddock use )
I've booked her in at Paddock - spoke to Bob on the phone and he really knew his stuff so I'm very confident my beloved CS is in good hands
Thanks for all your help chaps
leeson660 said:
Your spot on mate - I phoned Mondial and double checked and they said it doesnt have to be main dealer.
I've booked her in at Paddock - spoke to Bob on the phone and he really knew his stuff so I'm very confident my beloved CS is in good hands
Thanks for all your help chaps
No worries, you won't go wrong with the guys at Paddock, Bob is a really nice bloke and Mark, along with the other guys know their stuff I've booked her in at Paddock - spoke to Bob on the phone and he really knew his stuff so I'm very confident my beloved CS is in good hands
Thanks for all your help chaps
Gassing Station | South West | Top of Page | What's New | My Stuff