My other thread...
Discussion
Dont think its anything to do with a ballanced view, its to do with PH and Ted (well whoever owns PH now) getting sued for defamation or libel. Its very easy for that to happen nowerdays, you can't say 'its the view of the poster', if it's on your webspace, you are legally responsible for it.
Also it's very unfair if the other party isn't aware of the post, they don't get a right of reply before the damage is done.
Also it's very unfair if the other party isn't aware of the post, they don't get a right of reply before the damage is done.
Well they didnt screw the oil cap on so the oil they just charged me £54 was all over the engine, so even if they could reply, i dont really think there is much they could say, unless they refund me my money and appologise. If this is done, i will let you know tomorrow.
Edited by Bob1984 on Sunday 25th March 22:53
I agree with Bob.
In the past I had to spend over £2500 to repair the damage a garage did to my car (not this particular garage). I was left with no recourse. If more people had the chance to bring these things to general attention, maybes the crap garages would go under and the ones left would do a good job for the £80 - £100 hour they charge.
I understand the problems of liable and deformation of character, but they seem to do what they want and stick two fingers up and say tough. If thats the case then I reserve the right to say up yours back and tell everyone of my bad experience.
In the past I had to spend over £2500 to repair the damage a garage did to my car (not this particular garage). I was left with no recourse. If more people had the chance to bring these things to general attention, maybes the crap garages would go under and the ones left would do a good job for the £80 - £100 hour they charge.
I understand the problems of liable and deformation of character, but they seem to do what they want and stick two fingers up and say tough. If thats the case then I reserve the right to say up yours back and tell everyone of my bad experience.
Crowley said:
If thats the case then I reserve the right to say up yours back and tell everyone of my bad experience.
I guess the problem arises when you choose to exercise that right through someone else's publishing medium.
Given that they are responsible for content on their site they are bound to play safe.
Folks this thread will get you nowhere. The owners of the site have every right to protect themselves from defamatory and libellous content. We all know which company is under discussion here and so defamatory statements can still be inferred.
Last December another NEPHer started a thread about his apparent treatment at the hands of a local company. That member has not posted since and has had his profile deleted simply because he was unable to post the balancing argument.
As unfair as these rules may seem, they are the rules we agreed to abide by when requesting membership to PH. It is known that rule 2(i) causes unbalanced discussion but that's a price we have to pay to post on a public access forum.
Last December another NEPHer started a thread about his apparent treatment at the hands of a local company. That member has not posted since and has had his profile deleted simply because he was unable to post the balancing argument.
As unfair as these rules may seem, they are the rules we agreed to abide by when requesting membership to PH. It is known that rule 2(i) causes unbalanced discussion but that's a price we have to pay to post on a public access forum.
minimoog, TVRbob please don't get me wrong.
I wasn't trying to suggest that PH change anything, or that I don't understand thier position or rules.
It's just something that I tend to rant about having been on the very expensive end of.
When it really comes down to it, everyone knows, or will know after the next meetings, Who Where What When..... so posting it isn't that necessary or important.....
I wasn't trying to suggest that PH change anything, or that I don't understand thier position or rules.
It's just something that I tend to rant about having been on the very expensive end of.
When it really comes down to it, everyone knows, or will know after the next meetings, Who Where What When..... so posting it isn't that necessary or important.....
Edited by Crowley on Monday 26th March 09:34
You can see where PH admin is coming from, it has to protect itself I suppose, but a lot of companys have been slated on here and threads have not been deleted, thing is not everyone goes to the meets, its good to know who the better companys are, and forums are usually the medium to find out
TvrBob,
Would members be able to go as far as to post something simple like
"please mail me for details of my garage experience"?
or is that still a roundabout way of breaking the rules?
I don't want to bring the forum to the attention of lawyers etc, just think it can be useful to know the facts about some garages if possible.
Would members be able to go as far as to post something simple like
"please mail me for details of my garage experience"?
or is that still a roundabout way of breaking the rules?
I don't want to bring the forum to the attention of lawyers etc, just think it can be useful to know the facts about some garages if possible.
Morning john
I'd have thought the easy way to deal with any problems of poor service would be direct witht he garage firstly, and if that doesn't come to anything, tell eveybody who'll listen at the next PistonHeads meeting (or Lotus / TVR club meeting). The problems, as Bob pointed out, come when you put something in writing on a public forum as this opens up both the forum owner, and the poster to liable claims.
Cheers Paul
I'd have thought the easy way to deal with any problems of poor service would be direct witht he garage firstly, and if that doesn't come to anything, tell eveybody who'll listen at the next PistonHeads meeting (or Lotus / TVR club meeting). The problems, as Bob pointed out, come when you put something in writing on a public forum as this opens up both the forum owner, and the poster to liable claims.
Cheers Paul
toon tvr said:
TvrBob,
Would members be able to go as far as to post something simple like
"please mail me for details of my garage experience"?
It is my interpretation that we can do this; I have used this method in the past. There is still a connection to PH, posting an intent to be defamatory by other means, use of PH profile email link to enable this, etc., so I would imagine 'PH' would rather we didn't. In the end it isn't breaking to rule as written, you haven't posted anything you shouldn't have, so it is therefore OK to suggest people e-mail you for info. Would members be able to go as far as to post something simple like
"please mail me for details of my garage experience"?
Its a shame because ,if you've suffered bad service - thats cost a lot of money, its can only be a good thing to forwarn others! but Hay Ho!!. The opposite of posting a shaming report , is to post good service and recommendations. Like the exellent sevice I have just recieved at Falcon Performance, M'bro , who sorted a mixure problem with the Scooby and have only last week serviced & MOT'd the Cerbera , can't recommend them enough - very enthusiastic & knowledgeable. I now have a performance releted workshop I feel I can trust.
These of coarse are only my own oppinions and no one else need agree or disagree !!!
Keep it in the red
Bob1984 said:
My other thread has been removed for "naming and shaming" a garage. I am only posting of my bad experiences with them so that others do not suffer the same, if you would like to know which garage and whart the problem was, just send me an email and il be happy to tell you...
YHM
tvrbob said:
blueflash said:
...Like the exellent sevice I have just recieved at Falcon Performance, M'bro
Agreed, excellent work from knowledgeable and enthusiastic professionals. They have looked after my car for the last couple of years.OTOH I have heard negative things... but as I can't speak from experience... erm... I won't
At the end of the day (or at any other hour of the clock come to that) the only way to be sure a job is done how you want it, is to do it yourself.
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