Excellent service in an Internet Age

[joust]

As some of you know I have an Internet background and so am used to just googling for the cheapest service or product and purchasing it 'anonomously'.

However, after a bit of digging around here it seemed lots of people had used Tim @ Fluid Images' service and were very pleased with the level of "personal" service. Perhaps somewhat surprising was after a bit of research Tim was far cheaper than many services on offer, and yet the specification seemed to suggest something more.

So, in for a penny I sent off for 4xA2 prints on a Saturday (as you do in this Internet age) of 4 old B&W photos of Les Deux Alpes that I wanted with the apartment, with a note saying that if they could be done in the next two days I would be delighted as I was going down. I also mentioned that as I worked near Battersea I could pick them up.

Bugger me if I didn't get a call back in a few hours, and about three times afterwards, from Tim himself asking lots of questions about how I wanted them framed, offering suggestions and his experience and saying that despite him being very busy I could pick them up the day before I left for the apartment, and that he would automatically remove the carriage charge for me doing so.

So, the results? Well, far in excess of what I expected. Despite these being scans from A5 postcard sized 'n' generation prints they have come out wonderful with excellent definition and a real nice "sheen" due to the varnish.

To boot, having now met Tim, he's clearly very passionate about the service and has an excellent artist eye.

I can't really recommend his services enough.

http://www.fluid-images.co.uk/

J

[Simpo Two]

Good stuff!

So if you'd just been Googling for the cheapest as per usual, and Tim happened to cost 50p than a rival, you'd never have found him... there's a moral there somewhere!

[joust]

It's worse than that.... One thing is that Tim's website (which I'm sure will be related to his site being all flash) doesn't appear anywhere in Google for "canvas printing".

Although I have to admit searching the same on here means he is very often mentioned, and sometimes Google doesn't actually know everything

J

[pies]

surely now you've mentioned his name, his work,he's cheap, his website and anything relevent on here google now knows

[miniman]

Agreed, excellent products and top service from Tim.

[joust]

pies said:

surely now you've mentioned his name, his work,he's cheap, his website and anything relevent on here google now knows

If only......

[_dobbo_]

I had a massive (3m x 1m) canvas print done by the cheapest company I could find - and some smaller ones done by Tim. Tim's were better by far!

[Yellabelly]

Tim provides an excellent service and takes care to 'talk' to you to ensure that everything is done to meet your requirement. I think it is an old-fashioned concept called customer service!

I had two odd sized canvases made up and they are superb.

YB

[cirks]

joust said:

if they could be done in the next two days I would be delighted as I was going down.

I'm sure the pictures will look great on the prison walls

[Tycho]

I had great service from him for my dad's Christmas prezzie. Top service and he tweaked the image which made a big difference. My dad loves it and it's great value and quality.

[Famous Graham]

He did one for a friend of mine from a picture I took of his Elise.

The finished product looked better than the original photo. bd.