Canon lens error Err 01
Discussion
Hi,
I have a Canon 24-70 f2.8L that has started throwing error Err01 on my 5D MkII with the message "Communications between the camera and lens is faulty. Clean the lens contacts."
Cleaning the contacts does not help and trying another lens gives no errors, so I am assuming the issue lies with the lens.
Searching here gives 3 recommendations for where to send it for repair, but some of the threads are quite old.
Fixation - but their website says no service for this lens.
H. Lehmann in Stoke.
1st Aid Repairs in Tunbridge Wells.
Anyone have recent experience of repairs that they would care to recommend (or suggest I avoid)?
TIA
I have a Canon 24-70 f2.8L that has started throwing error Err01 on my 5D MkII with the message "Communications between the camera and lens is faulty. Clean the lens contacts."
Cleaning the contacts does not help and trying another lens gives no errors, so I am assuming the issue lies with the lens.
Searching here gives 3 recommendations for where to send it for repair, but some of the threads are quite old.
Fixation - but their website says no service for this lens.
H. Lehmann in Stoke.
1st Aid Repairs in Tunbridge Wells.
Anyone have recent experience of repairs that they would care to recommend (or suggest I avoid)?
TIA
Apologies, that will teach me to skkm read.
GDL said:
nre said:
Have you tried other lenses to make sure the problem doesn't lie in the body?
in my original postGDL said:
Cleaning the contacts does not help and trying another lens gives no errors, so I am assuming the issue lies with the lens.
GDL said:
Hi,
I have a Canon 24-70 f2.8L that has started throwing error Err01 on my 5D MkII with the message "Communications between the camera and lens is faulty. Clean the lens contacts."
Cleaning the contacts does not help and trying another lens gives no errors, so I am assuming the issue lies with the lens.
Searching here gives 3 recommendations for where to send it for repair, but some of the threads are quite old.
Fixation - but their website says no service for this lens.
H. Lehmann in Stoke.
1st Aid Repairs in Tunbridge Wells.
Anyone have recent experience of repairs that they would care to recommend (or suggest I avoid)?
TIA
Try Sendean. I have a Canon 24-70 f2.8L that has started throwing error Err01 on my 5D MkII with the message "Communications between the camera and lens is faulty. Clean the lens contacts."
Cleaning the contacts does not help and trying another lens gives no errors, so I am assuming the issue lies with the lens.
Searching here gives 3 recommendations for where to send it for repair, but some of the threads are quite old.
Fixation - but their website says no service for this lens.
H. Lehmann in Stoke.
1st Aid Repairs in Tunbridge Wells.
Anyone have recent experience of repairs that they would care to recommend (or suggest I avoid)?
TIA
https://www.sendeancameras.co.uk/
And sadly import duty and VAT on the repair and shipping
HMRC said:
Duty on goods you export for repair
You’ll pay duty at re-import on charges made for repair or replacement, plus any inward shipping and insurance costs you pay for the return of the goods.
VAT is charged on the repair costs, plus outward and inward freight charges and duty, but excluding insurance charges.
https://www.gov.uk/guidance/using-outward-processi...You’ll pay duty at re-import on charges made for repair or replacement, plus any inward shipping and insurance costs you pay for the return of the goods.
VAT is charged on the repair costs, plus outward and inward freight charges and duty, but excluding insurance charges.
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