PS5 - "Lan Cable Disconnected"

PS5 - "Lan Cable Disconnected"

Author
Discussion

FredAstaire

Original Poster:

2,369 posts

222 months

Tuesday 22nd October 2024
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Does anyone else get this?

Know how to fix it?

Its been happening a while on mine [have just changed router and cable, but it was doing it before that too].

I've followed some instructions I found to start the console in safe mode, update system software and rebuild database. But this has seemingly not worked.


parabolica

6,838 posts

194 months

Wednesday 23rd October 2024
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Mine has started doing this but only for a second or two before reconnecting. Pretty sure it is what is causing my dodgy internet at the moment too. Had no idea it was a wider-spread issue.

Terry Winks

1,544 posts

23 months

Sunday 27th October 2024
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Ah mine does it too, and pretty much boots you out of any multiplayer game even if it drops for a second. No idea how to fix, wireless still works ok in reality.

benny.c

3,539 posts

217 months

Sunday 27th October 2024
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Mine used to do this quite regularly for about a month or so but then sorted itself out. No idea on a fix as it just randomly started and stopped for some reason.

Paul_M3

2,446 posts

195 months

Sunday 27th October 2024
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Can't add anything useful, but not only has mine done this, it appears to cause my Sky modem/router to throw a wobbly and completely reset.

It seemed to happen during high data transfer, such as downloading a new game. Not noticed it happen during normal play


Focused

1,398 posts

292 months

Monday 28th October 2024
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I've been getting this issue for sometime now. I changed the LAN cable and put the PS5 flat rather than vertical as this helps with heat issues. All was good for about a month but the problem has returned. The unit doesn't get so hot now though.

Would like to know a fix if you find one.

Ozone

3,058 posts

197 months

Monday 28th October 2024
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This may be worth checking if the repair options haven't already been tried:

https://techprofet.com/ps5-lan-cable-disconnected/

Mileage may vary..

Jinx

11,660 posts

270 months

Friday 1st November 2024
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Paul_M3 said:
Can't add anything useful, but not only has mine done this, it appears to cause my Sky modem/router to throw a wobbly and completely reset.

It seemed to happen during high data transfer, such as downloading a new game. Not noticed it happen during normal play
Did you check the temp of the modem/router - my Virgin box used to overheat and go flakey until I chucked it in modem mode and plugged in a proper router.

Paul_M3

2,446 posts

195 months

Friday 1st November 2024
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Jinx said:
Paul_M3 said:
Can't add anything useful, but not only has mine done this, it appears to cause my Sky modem/router to throw a wobbly and completely reset.

It seemed to happen during high data transfer, such as downloading a new game. Not noticed it happen during normal play
Did you check the temp of the modem/router - my Virgin box used to overheat and go flakey until I chucked it in modem mode and plugged in a proper router.
No, I didn't even think of that. If it happens again I'll see if it feels a bit warm. Thanks.