Any PS5 account experts here?!

[Chilli]

Would appreciate some help. Recently moved countries, and my sons PS5 account is sending his 2sv code to my old phone. Apparently, he's going to lose his Fortnite credentials if we can't sort it. Spoken to many an "assistant" but no-one can seem to resolve it.
Anyone have any simple steps to change the mobile number?

Many thanks in advance.

[Brainpox]

Not an expert but when you enable 2FA you are given a list of backup codes you are supposed to keep safe in case something like this happens. Did you take a photo of them at the time?

If it was easy to change the phone number 2FA would be pointless

[Chilli]

Thanks mate....no idea, my 10 year old created his account!
Guess we'll just have to delete his accounts and start again.
Cheers.