Making a windscreen claim?

Making a windscreen claim?

Author
Discussion

Nerra

Original Poster:

70 posts

190 months

Friday 6th November 2009
quotequote all
The caterham is currently insured through Admiral, not my first choice but I had another car on there which I sold and only had a few months left on the policy before it came to an end so I stuck the Caterham on it.

Anyway, my windscreen has developed a crack, would they cover it? According to their website, RAC does all their windscreen repairs, would RAC be able to replace it? I presume a new windscreen would need to be ordered from Caterham? Anyone claimed for a new windscreen?

Vipers

33,036 posts

233 months

Friday 6th November 2009
quotequote all
Not claimed for a Caterham, but most policys only charge you £50.00 for a screen replacement, and it should not effect your NCB.

Or at least they used to.


smile

casbar

1,112 posts

220 months

Friday 6th November 2009
quotequote all
Had a windscreen when I was with NIG insurance, but the broker sorted a cheque out for me, and I ordered one from Caterham. Normal windscreen joes will not have a Caterham screen in stock.

Shaun_E

748 posts

265 months

Friday 6th November 2009
quotequote all
I've had 2 done through the insurance. Both times the insurer insisted on Autoglass doing the replacement. They ordered from Caterham and came along to fit it. If that's what they want to do then it's fine by me - they actually did a better job of fitting the rubber strip than I could have!

Nerra

Original Poster:

70 posts

190 months

Friday 6th November 2009
quotequote all
Thanks, looks like I'll just have to ring them up then and then RAC will have to order one from Caterham.

casbar

1,112 posts

220 months

Friday 6th November 2009
quotequote all
It was a while ago though, I haven't had a windscreen on the car for 6 years or more smile

530dTPhil

1,382 posts

223 months

Friday 6th November 2009
quotequote all
Nerra said:
According to their website, RAC does all their windscreen repairs, would RAC be able to replace it?
Couple of things; RAC Autowindscreens are now called Autowindscreens and are no longer owned by RAC. I think if you check again, Admiral only promote their 0844 number which goes through to their preferred supplier; this is not Autowindscreens. Autowindscreens are not able to invoice Admiral Insurance.

Sorry for being a pedant but I work in the automotive glass industry.

Nerra

Original Poster:

70 posts

190 months

Sunday 8th November 2009
quotequote all
Thanks Phil, sorry I got mixed up. I'm with Admiral but my insurance documents say elephant and so I checked the elephant website which stated RAC. I just presumed Admiral would be the same.

It sounds like it will get sorted though which is all I needed to know.


Incorrigible

13,668 posts

266 months

Monday 9th November 2009
quotequote all
Heated screen ?

We run, non heated ones for racing (as they're cheaper and ony last a few races before they're covered in stone chips anyway)

We supply them £50 fitted. If you have a spare surround, running the non heated one in the summer and changing them over in the winter might work ecconomically