Not quite the American Dream......
Discussion
How not to try and sell a Corvette to a Customer!
Ring Ring
Dealer- Hello
Customer- Hi looking at the C5 you are selling you was going to fax me a copy of the V5 & service book over last week I have asked you twice now.
Dealer- Yes my fax is broken just send me your e-mail and I will try and do it later
Customer- I would like to arrange an inspection by my Service guy in Surrey who I trust to look it over.
Dealer- After asking who it was replied with No not happy with that as he found a fault with the last car I took to him, the customer did buy it but it was hassle for me. And this is all too much hassle!
The phone is then put down…..
Ring Ring-
Customer- Did you just put the phone down on me?
Dealer- Yes this is all too much hassle to sell this car with an Inspection and I have a man from France who may want it next month?
Customer- You have had it for 8 months already what would you take with No PX and cash buyer?
Dealer- No not happy selling it to you as you want money off and to get it inspected too!
Customer- I am in the trade and for a 13 year old car I would like an Inspection as these are being sold with not warranty..
Dealer- No I’m not selling it to you as this is too much hassle and I not interested anymore.
Customer- Ok If I come to you on Friday
Dealer- No don’t want to sell it to you now, I will wait for the French guy next month goodbye!!!
Ring Ring
Dealer- Hello
Customer- Hi looking at the C5 you are selling you was going to fax me a copy of the V5 & service book over last week I have asked you twice now.
Dealer- Yes my fax is broken just send me your e-mail and I will try and do it later
Customer- I would like to arrange an inspection by my Service guy in Surrey who I trust to look it over.
Dealer- After asking who it was replied with No not happy with that as he found a fault with the last car I took to him, the customer did buy it but it was hassle for me. And this is all too much hassle!
The phone is then put down…..
Ring Ring-
Customer- Did you just put the phone down on me?
Dealer- Yes this is all too much hassle to sell this car with an Inspection and I have a man from France who may want it next month?
Customer- You have had it for 8 months already what would you take with No PX and cash buyer?
Dealer- No not happy selling it to you as you want money off and to get it inspected too!
Customer- I am in the trade and for a 13 year old car I would like an Inspection as these are being sold with not warranty..
Dealer- No I’m not selling it to you as this is too much hassle and I not interested anymore.
Customer- Ok If I come to you on Friday
Dealer- No don’t want to sell it to you now, I will wait for the French guy next month goodbye!!!
I am the inconsiderate/pain in the a*** customer above who consumed the dealer's precious time (time is money) in asking for a pre-purchase inspection. On the positive side, when I went to view the car (unlike Dr Foster) there were no rain showers or puddles about. Car checked out fine, just a small matter of the headlights pointing the wrong way.
http://www.pistonheads.co.uk/gassing/topic.asp?h=0...
http://www.pistonheads.co.uk/gassing/topic.asp?h=0...
The guy you are talking about has a weird attitude towards business and I thought he was abrupt and ignorant, why not deal with a couple of good ones that I have dealt with - Chris Graham sportscars or Mitch and Nigel at Baur Millet.
A dealer like the one you are talking about may not be a nightmare but he is definitely a bad Dream.
Just my opinion of course.
A dealer like the one you are talking about may not be a nightmare but he is definitely a bad Dream.
Just my opinion of course.
Edited by trevvy on Friday 16th March 19:29
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