New screen fitted, it leaked, electrics playing up
Discussion
Okay so new screen fitted a couple of days ago by national outfit via my insurance. Noticed over weekend while driving in the rain, a running water sound behind the dash (looked and no obvious damp at the time). I have called them out to do an inspection and refit asap (thursday). However went to move the car earlier and I have lost the exterior lights on the left side of the car (albeit front headlight doing disco flashing). A quick poke around the footwell and where the main loom junction is and the BCM is all rather damp. How is this one going to play out, will call them again first thing to report the latest find, and I suppose in my favour the thing passed its MOT with no issues 2 days prior to the screen being done so it was not an existing fault. Are they going to surprise me and all will be resolved or am I in for a world of pain?
scrw. said:
Okay so new screen fitted a couple of days ago by national outfit via my insurance. Noticed over weekend while driving in the rain, a running water sound behind the dash (looked and no obvious damp at the time). I have called them out to do an inspection and refit asap (thursday). However went to move the car earlier and I have lost the exterior lights on the left side of the car (albeit front headlight doing disco flashing). A quick poke around the footwell and where the main loom junction is and the BCM is all rather damp. How is this one going to play out, will call them again first thing to report the latest find, and I suppose in my favour the thing passed its MOT with no issues 2 days prior to the screen being done so it was not an existing fault. Are they going to surprise me and all will be resolved or am I in for a world of pain?
scrw. said:
Are they going to surprise me and all will be resolved or am I in for a world of pain?
No one knows. Report back after Thursday.I had a screen fitted on insurance that failed due to manufacturing defect.
no leaks the glass just randomly cracked in one corner about 12 hours after it was fitted
The window company were quick to rectify the issue and a "head inspector" was apparently sent to look at the original one that failed before it was removed to ensure it was fitted properly.
no leaks the glass just randomly cracked in one corner about 12 hours after it was fitted
The window company were quick to rectify the issue and a "head inspector" was apparently sent to look at the original one that failed before it was removed to ensure it was fitted properly.
Alarm bells went off when the first fitter said he wondered why so much glue was used on the glass he took out as he didn't use as much to fit the new one. Glass coming out was factory glass. Water is in the BCM, going to double check the sunroof drains but this all happened day after the screen was fitted so don't think it is unrelated.
Had a quick poke about, windscreen scuttle is not fitted correctly and not all going down the drain pipe on the drivers side, sunroof drain is okay and clean as I do rod then out with strimmer wire every service and there is a big loom plug and BCM, both of which are getting water dripping onto them right now. NSF headlight levelling motor is currently having a fit too, with ignition off that shouldn't be live. Lots of photos taken, off to call the screen peeps now.
scrw. said:
Alarm bells went off when the first fitter said he wondered why so much glue was used on the glass he took out as he didn't use as much to fit the new one. Glass coming out was factory glass. Water is in the BCM, going to double check the sunroof drains but this all happened day after the screen was fitted so don't think it is unrelated.
I can recommend precision.garage on the bay for a BCM reflash. Did mine and returned the day he got it for 30 odd quid. Worked first time despite several months water ingress.
normalbloke said:
trickywoo said:
Modern screens are bonded on so it s really unlikely the screen is leaking.
Oh, but they do. Especially when slapped in by some of the glass banshees I m sure Glassman will be along shortly to give his usual balanced and useful input.
Scuttle panel is about 25mm towards the centre of the car on the drivers side
Correctly fitted passenger side
20260203_140340 by Old_Chad, on Flickr
incorrectly fitted drivers side
20260203_140155 by Old_Chad, on Flickr
So the scuttle is not draining into the drain chute that goes into the inner wing.
Anything on the bottom of the a pillar, including major loom plug and BCM is soaked
20260203_140047 by Old_Chad, on Flickr
Waiting for a call back from the fitting companies customer care people.
Correctly fitted passenger side
20260203_140340 by Old_Chad, on Flickrincorrectly fitted drivers side
20260203_140155 by Old_Chad, on FlickrSo the scuttle is not draining into the drain chute that goes into the inner wing.
Anything on the bottom of the a pillar, including major loom plug and BCM is soaked
20260203_140047 by Old_Chad, on FlickrWaiting for a call back from the fitting companies customer care people.
Well the fitter who was meant to come out today has pulled a sickie. Issues now include central locking playing up and the fuel cap randomly opening. Had silence from main office customer service, they seemed to have passed it to the local depot to resolve. They have suggested they come down to ours and drive the jeep to their depot for them to "dry the vehicle out & investigate the electrical issues" To be honest I am not at all happy with that, it is not legal to drive and I want the whole electrics going over by someone who knows what they are doing. Am I in my rights to request their liability insurance and pass the jeep over to my local dealer to sort out?
scrw. said:
Well the fitter who was meant to come out today has pulled a sickie. Issues now include central locking playing up and the fuel cap randomly opening. Had silence from main office customer service, they seemed to have passed it to the local depot to resolve. They have suggested they come down to ours and drive the jeep to their depot for them to "dry the vehicle out & investigate the electrical issues" To be honest I am not at all happy with that, it is not legal to drive and I want the whole electrics going over by someone who knows what they are doing. Am I in my rights to request their liability insurance and pass the jeep over to my local dealer to sort out?
You can request them to put it right, but its up to them whether they do it themselves or involve their insurers. Also, you can't dictate who fixes it (but are entitled to it being completely fixed).Since the screen was fitted due to your own insurance, it is them who you'd approach first, then they would pass it on to the relevant other company (which might not be the glass fitters now).
scrw. said:
If it was my cockup I would do down the route of used BCM, I have the software to reflash them. However they can fix the bloody thing, really don't want a Jeep with dodgy electrics.
Given my wife's experience with a Jeep Compass, isn't that all of them especially now a lot of them are rebodied FIATs? She really liked it but the number of times it just refused randomly to start got way beyond a joke. It is long gone and not missed.Yep modern Jeeps are Stellantis kit, not as good as they used to be. Windscreen bod has pulled a sickie again today. Just chatting with my insurance people about raising a claim and getting them to sort the thing out. I do not want a window fitting company bodging it together and it start having electrical woes some point down the line.
scrw. said:
Yep modern Jeeps are Stellantis kit, not as good as they used to be. Windscreen bod has pulled a sickie again today. Just chatting with my insurance people about raising a claim and getting them to sort the thing out. I do not want a window fitting company bodging it together and it start having electrical woes some point down the line.
As mentioned above - the insurance company guarantee any repairs they have arranged/paid for so it's right that they now sort it for you.Gassing Station | Speed, Plod & the Law | Top of Page | What's New | My Stuff