APCOA NTK issued 39 days after event payment made under ol

APCOA NTK issued 39 days after event payment made under ol

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DMCFan

Original Poster:

14 posts

16 months

Hi all,

I’m the registered keeper of a vehicle that recently received a Notice to Keeper (NTK) from APCOA.

The alleged parking event took place on 19 May 2025, and the NTK was issued on 27 June 2025 — which is 39 days later. No Notice to Driver was left on the vehicle at the time, so this NTK was the first notice received.

From what I understand, under POFA 2012 Schedule 4, a NTK must be delivered within 14 days if no notice was placed on the vehicle in order to establish keeper liability. Since this was sent 39 days after the event, I believe it doesn’t comply.

Additionally, payment was made on the day of the parking via APCOA’s app, but due to an oversight, the registration of a previous vehicle was entered instead of the current one. I have proof of this payment.

I submitted an appeal as the registered keeper and have not identified the driver.

Just looking for advice on:

Whether APCOA can still pursue this, given the NTK was issued outside the POFA timeframe

Whether the fact a valid payment was made (albeit under a wrong reg) strengthens the case

If there’s anything else I should watch out for moving forward

Thanks in advance for any help.

2 sMoKiN bArReLs

31,137 posts

250 months

DMCFan said:
, but due to an oversight, the registration of a previous vehicle was entered instead of the current one.
An oversight? hehe

Sorry, no help I know, but that did make me chuckle.

I believe there are people on here who've made the same cock up & been successful. Hopefully one will be along in a minute with more helpful advice.

thumbup

DMCFan

Original Poster:

14 posts

16 months

2 sMoKiN bArReLs said:
An oversight? hehe

Sorry, no help I know, but that did make me chuckle.

I believe there are people on here who've made the same cock up & been successful. Hopefully one will be along in a minute with more helpful advice.

thumbup
I say oversight. The last car registration was saved in the app. It wasn't updated.

2 sMoKiN bArReLs

31,137 posts

250 months

DMCFan said:
2 sMoKiN bArReLs said:
An oversight? hehe

Sorry, no help I know, but that did make me chuckle.

I believe there are people on here who've made the same cock up & been successful. Hopefully one will be along in a minute with more helpful advice.

thumbup
I say oversight. The last car registration was saved in the app. It wasn't updated.
Do you mean you didn't update it? I'd imagine plenty of people have done/not done that. Did you forget to update your phone number & email address too, you know so you don't see the confirmation that comes with your registration number in capital letters?

Sorry, just pulling your leg. (But the above is true). As I say, somebody helpful will be along soon thumbup