APCOA NTK issued 39 days after event payment made under ol
Discussion
Hi all,
I’m the registered keeper of a vehicle that recently received a Notice to Keeper (NTK) from APCOA.
The alleged parking event took place on 19 May 2025, and the NTK was issued on 27 June 2025 — which is 39 days later. No Notice to Driver was left on the vehicle at the time, so this NTK was the first notice received.
From what I understand, under POFA 2012 Schedule 4, a NTK must be delivered within 14 days if no notice was placed on the vehicle in order to establish keeper liability. Since this was sent 39 days after the event, I believe it doesn’t comply.
Additionally, payment was made on the day of the parking via APCOA’s app, but due to an oversight, the registration of a previous vehicle was entered instead of the current one. I have proof of this payment.
I submitted an appeal as the registered keeper and have not identified the driver.
Just looking for advice on:
Whether APCOA can still pursue this, given the NTK was issued outside the POFA timeframe
Whether the fact a valid payment was made (albeit under a wrong reg) strengthens the case
If there’s anything else I should watch out for moving forward
Thanks in advance for any help.
I’m the registered keeper of a vehicle that recently received a Notice to Keeper (NTK) from APCOA.
The alleged parking event took place on 19 May 2025, and the NTK was issued on 27 June 2025 — which is 39 days later. No Notice to Driver was left on the vehicle at the time, so this NTK was the first notice received.
From what I understand, under POFA 2012 Schedule 4, a NTK must be delivered within 14 days if no notice was placed on the vehicle in order to establish keeper liability. Since this was sent 39 days after the event, I believe it doesn’t comply.
Additionally, payment was made on the day of the parking via APCOA’s app, but due to an oversight, the registration of a previous vehicle was entered instead of the current one. I have proof of this payment.
I submitted an appeal as the registered keeper and have not identified the driver.
Just looking for advice on:
Whether APCOA can still pursue this, given the NTK was issued outside the POFA timeframe
Whether the fact a valid payment was made (albeit under a wrong reg) strengthens the case
If there’s anything else I should watch out for moving forward
Thanks in advance for any help.
DMCFan said:
, but due to an oversight, the registration of a previous vehicle was entered instead of the current one.
An oversight? 
Sorry, no help I know, but that did make me chuckle.
I believe there are people on here who've made the same cock up & been successful. Hopefully one will be along in a minute with more helpful advice.

2 sMoKiN bArReLs said:
An oversight? 
Sorry, no help I know, but that did make me chuckle.
I believe there are people on here who've made the same cock up & been successful. Hopefully one will be along in a minute with more helpful advice.

I say oversight. The last car registration was saved in the app. It wasn't updated.
Sorry, no help I know, but that did make me chuckle.
I believe there are people on here who've made the same cock up & been successful. Hopefully one will be along in a minute with more helpful advice.

DMCFan said:
2 sMoKiN bArReLs said:
An oversight? 
Sorry, no help I know, but that did make me chuckle.
I believe there are people on here who've made the same cock up & been successful. Hopefully one will be along in a minute with more helpful advice.

I say oversight. The last car registration was saved in the app. It wasn't updated.
Sorry, no help I know, but that did make me chuckle.
I believe there are people on here who've made the same cock up & been successful. Hopefully one will be along in a minute with more helpful advice.

Sorry, just pulling your leg. (But the above is true). As I say, somebody helpful will be along soon

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