Serial distance buyer caught out

Serial distance buyer caught out

Author
Discussion

R6tty

Original Poster:

389 posts

22 months

Wednesday 4th September
quotequote all

limpsfield

6,177 posts

260 months

Wednesday 4th September
quotequote all
Interesting story.

‘Humber, who has a law degree but isn’t a solicitor, admitted at the court that this had been the fourth time he’d bought a vehicle then tried to get a full refund under the CCR.’

Sounds like he got his comeuppance this time.

PorkInsider

6,043 posts

148 months

Wednesday 4th September
quotequote all
An expensive mistake for Mr Humber.

Instead of getting a car to use for a year free of depreciation he's now some £70k down on where he thought he was, after costs and depreciation.

Chancer!

martinbiz

3,369 posts

152 months

Wednesday 4th September
quotequote all
Not surprised the poor chap tried it on with a Tesla, just trying to offset the depreciation, £82k down to 35k in 2 years, let's all rush out and get one laugh WTF!

worsy

5,947 posts

182 months

Wednesday 4th September
quotequote all
PorkInsider said:
An expensive mistake for Mr Humber.

Instead of getting a car to use for a year free of depreciation he's now some £70k down on where he thought he was, after costs and depreciation.

Chancer!
Fourth time he had done this so he might well be up overall.

Simpo Two

87,030 posts

272 months

Wednesday 4th September
quotequote all
Very interesting. So, if you want to do some dodgy stuff, get a law degree! (works until you meet some proper lawyers of course!)

vikingaero

11,190 posts

176 months

Wednesday 4th September
quotequote all
Mr Humber loves multiple income streams. I think he's a grifter much like Our Kez. Payment Waivers, Apartments with built in hairdressing rinsing old biddies, Estate Agent and now major douchebag.

JQ

6,034 posts

186 months

Wednesday 4th September
quotequote all
What an absolute . I’ll bet his whole life is spent trying to swindle people.

We have one in our village, well known with all the local tradespeople, they only ever work for her once as she’ll always try to wriggle out of paying. Unfortunately it seems to work as they invariably right-off the debt and she’ll just find a new tradesperson next time.

Alex_225

6,667 posts

208 months

Wednesday 4th September
quotequote all
limpsfield said:
Sounds like he got his comeuppance this time.
Good!

I'm all for the side of the buyer when it comes to protecting us from dodgy traders but to actively seek to screw over a business is lousy. Especially as he'd done this multiple times before.

Clearly set out to push for a 'distance purchase', manipulates the sale in a way that suits his agenda, then tries to give the car back when it's worth tens of thousands of pounds less. If the car was not fit for purpose that's one thing, but to exploit the rule and multiple times!

Serves him right.


hellorent

513 posts

70 months

Wednesday 4th September
quotequote all
This ^^^^^^^^^^^^

dhutch

15,236 posts

204 months

Wednesday 4th September
quotequote all
Yeah, tosser imo....

Simpo Two

87,030 posts

272 months

Wednesday 4th September
quotequote all
I'm surprised there's no mention of fraud, as it looks like he set out to defraud the dealer. But perhaps fraud has a definition I'm not aware of.

CRA1G

6,772 posts

202 months

Wednesday 4th September
quotequote all
Sounds like a proper owt for nowt nasty individual,I bet he complains at all Tradesmen,Holidays and restaurant's etc but unfortunately these type of people end up costing the us the consumer more and more in the end....furious

Dynion Araf Uchaf

4,676 posts

230 months

Wednesday 4th September
quotequote all
but the dealer was relying on the fact that a deposit would be returned if the customer subsequently did not buy the car after reserving it.

Anybody who has ever done this, knows that getting your deposit back from a dealer is ... time consuming to put it politely.

I'd suggest that Mr Humber should have played that card and looked for proof that had he chosen not to buy the car after his deposit was taken the dealer would not have been forthcoming with returning the money.

Sheepshanks

34,970 posts

126 months

Wednesday 4th September
quotequote all
Simpo Two said:
I'm surprised there's no mention of fraud, as it looks like he set out to defraud the dealer. But perhaps fraud has a definition I'm not aware of.
Different standard of proof - this was a civil case.

buyerandseller

802 posts

185 months

Wednesday 4th September
quotequote all
Sometime ago, on another thread, this issue came up and I stated that on my small dealerships website we stated that we didn't operate an
"organised distance sales scheme", which we didn't. I was shouted down as it not being legal and used as an attempt to get out of our responsibilities under the act so wouldn't hold water in court, particularly by Bread Van, or whatever he called himself, well it turns out that the then resident expert on everything legal wasn't quite as clever as he claimed.

MustangGT

12,268 posts

287 months

Wednesday 4th September
quotequote all
buyerandseller said:
Sometime ago, on another thread, this issue came up and I stated that on my small dealerships website we stated that we didn't operate an
"organised distance sales scheme", which we didn't. I was shouted down as it not being legal and used as an attempt to get out of our responsibilities under the act so wouldn't hold water in court, particularly by Bread Van, or whatever he called himself, well it turns out that the then resident expert on everything legal wasn't quite as clever as he claimed.
I disagree. It is fine to state that if you do not operate such a scheme, but, as BV72 pointed out, if you did operate such a scheme in disguise that statement would not hold water in court.

Richard-390a0

2,572 posts

98 months

Wednesday 4th September
quotequote all
buyerandseller said:
...particularly by Bread Van, or whatever he called himself, well it turns out that the then resident expert on everything legal wasn't quite as clever as he claimed.
Triggering BV72's fanbois in 3... 2... late! tongue out

JQ

6,034 posts

186 months

Wednesday 4th September
quotequote all
MustangGT said:
buyerandseller said:
Sometime ago, on another thread, this issue came up and I stated that on my small dealerships website we stated that we didn't operate an
"organised distance sales scheme", which we didn't. I was shouted down as it not being legal and used as an attempt to get out of our responsibilities under the act so wouldn't hold water in court, particularly by Bread Van, or whatever he called himself, well it turns out that the then resident expert on everything legal wasn't quite as clever as he claimed.
I disagree. It is fine to state that if you do not operate such a scheme, but, as BV72 pointed out, if you did operate such a scheme in disguise that statement would not hold water in court.
That would be my take on it too.

In this case the dealer did not offer the facilities that enabled an organised distance sales scheme to be created, they were essentially tricked into it by the buyer. If you do offer the facilities that enable an organised distance sales scheme to be created then putting a clause in your contract or on the website stating that you don't would not remove your responsibilities.

Consumer law is quite clear in the UK - you cannot remove a consumers protections by stating that you are removing their protections. Doesn't matter if that's in a signed contract or clearly stated in an advert - you cannot enforce an unfair term.

skeeterm5

3,691 posts

195 months

Wednesday 4th September
quotequote all
Does this mean that to avoid the obligations of the DSR traders simply have to state that they don’t operate such an organised scheme?

Unless of course your USP is delivery ala Cinch etc.