Menacing letter from TV Licensing

Menacing letter from TV Licensing

Author
Discussion

AudiMan9000

Original Poster:

761 posts

55 months

Thursday 29th August
quotequote all
I don’t have a TV licence nor do I need one. I have completed the relevant declaration. However, today I received a letter which states:

“Important news about your No Licence Needed status.
Our records show BBC iPlayer has been used.

Dear [me],
We've previously been told that a TV Licence is not needed at [my address].
However, our records show someone has used BBC Player on a number of occasions over recent weeks. The No Licence Needed status of this address is now invalid and will soon be cancelled.
Please get in touch before 04/09/24.
You need a TV Licence to be covered for everything on BBC Player.
It also covers you for all TV channels and live TV on streaming services. On any device.
So, to keep using iPlayer, please buy a licence.
You can either scan the QR Code or visit tvl.co.uk/pay
If you are already covered by a TV Licence, or you think a mistake has been made, please let us know immediately. Visit tvl.co.uk/watching-iplayer to find out what to do next.”

The small print at the bottom then reads:

“TV Licensing has used data sourced from Sagacity Solutions to inform the content of this letter. For more information about how TV Licensing collects, processes, stores and uses your data please see the TV Licensing Privacy Policy at tvl.co.uk/privacy
If you would like to know more about the use of your data held at Sagacity Solutions please contact the Data Protection Office, do@sagacitysolutions.co.uk or write to Sagacity Solutions, 120 Holborn, London, EC1N 2TD.”

I have not used BBC iPlayer. I deleted my account at the time I cancelled my TV licence a long time ago. Therefore the same email address I used for the no licence declaration has not also been used to log into BBC iPlayer.

Why has this letter been sent? What are they basing their assertion on? If you look carefully at the small print, the letter may be deliberately using misleading language, but technically is not explicitly saying me or someone at my address has viewed iPlayer, just that “someone” has. How could ‘Sagacity Solutions’ possibly know if BBC iPlayer has been watched unlawfully by me or my wife/kids living at the address? Is this just a fishing expedition?

I propose to make a renewed no licence declaration to keep them off my back for 2 years? Will this work? Or is it no longer possible due to them declaring my existing one invalid on spurious grounds?

alock

4,288 posts

218 months

Thursday 29th August
quotequote all
Your first mistake was declaring you don't need a license. Just ignore them.

How many other private companies do make a declaration to that you don't use their services?

reddiesel

2,473 posts

54 months

Thursday 29th August
quotequote all
Throw it in the Bin .

AudiMan9000

Original Poster:

761 posts

55 months

Thursday 29th August
quotequote all
alock said:
Your first mistake was declaring you don't need a license. Just ignore them.

How many other private companies do make a declaration to that you don't use their services?
The declaration is supposed to keep them off your back for 2 years although this letter suggests they are now trying to find ways around that. I can’t believe the state broadcaster can get away with misleading letters containing slanderous lies in an effort to trick and/or intimidate you into buying a TV licence.

grumbledoak

31,844 posts

240 months

Thursday 29th August
quotequote all
Sagacity solutions appear to be here - https://www.sagacitysolutions.co.uk/
Go ask their chatbot.

I filled in that form when I moved house around 5 years ago. I didn't fill in another one and I throw all their threatening letters in the bin.


7mike

3,093 posts

200 months

Thursday 29th August
quotequote all
We bought our house up North a few years before I left the army. We popped up at weekends but it was empty other than a bed and a few conservatory seats. We had a huge collection of those letters. Depending on if i could be bothered, they'd either go straight in the bin or I'd write a sarcastic response (I was bored, no tv hehe ).
The local council were worse, we found out from a neighbour they used to send a jobsworth around to look in the windows to make sure we weren't living there.

119

9,558 posts

43 months

Thursday 29th August
quotequote all
How can they tell if you are using iplayer as you need a log in?

Assuming that’s why they mean by BBC Player

TheLoraxxZeus

401 posts

26 months

Thursday 29th August
quotequote all
Ignore and move on. I have the pleasure of putting them into my firepit.

Huff

3,226 posts

198 months

Thursday 29th August
quotequote all
I haven't had a TV, nor any reason to buy a license >20yrs.

I dutifully fill-in the declaration online every time they ask; always have. Sometimes, still, I get the kind of haranguing letter that suggests I'm infringing ( - I am not!)

When that happens - oh - Ienjoy breaking out the purple& orange Crayolas, and scribbling, wrong-handed 'tV is the WERK OF TEH DEVIL!" or v similar across the letter in various ways & colours across sides - and dutifully sending it back, in the post-paid envelope, in time.



No: I don't get harrassed, very often... maybe 3 times in 20yrs here!




Voldemort

6,586 posts

285 months

Thursday 29th August
quotequote all
AudiMan9000 said:
...

“TV Licensing has used data sourced from Sagacity Solutions to inform the content of this letter. For more information about how TV Licensing collects, processes, stores and uses your data please see the TV Licensing Privacy Policy at tvl.co.uk/privacy
If you would like to know more about the use of your data held at Sagacity Solutions please contact the Data Protection Office, do@sagacitysolutions.co.uk or write to Sagacity Solutions, 120 Holborn, London, EC1N 2TD.”
...
fk that. Write to the BBC/this collection agency and ask THEM for the data they hold about you. It will include the data they have from Sagacity as well as any other information they hold and will - if nothing else - piss them off to have to go to the effort of producing all their data for you.

AudiMan9000

Original Poster:

761 posts

55 months

Thursday 29th August
quotequote all
Voldemort said:
AudiMan9000 said:
...

“TV Licensing has used data sourced from Sagacity Solutions to inform the content of this letter. For more information about how TV Licensing collects, processes, stores and uses your data please see the TV Licensing Privacy Policy at tvl.co.uk/privacy
If you would like to know more about the use of your data held at Sagacity Solutions please contact the Data Protection Office, do@sagacitysolutions.co.uk or write to Sagacity Solutions, 120 Holborn, London, EC1N 2TD.”
...
fk that. Write to the BBC/this collection agency and ask THEM for the data they hold about you. It will include the data they have from Sagacity as well as any other information they hold and will - if nothing else - piss them off to have to go to the effort of producing all their data for you.
I’ve sent a SAR to “Sagacity”. Their auto response suggests they may be a marketing company. I suspect there is no actual intelligence I have used BBC iPlayer and it is generic marketing information. The letter is a stab in the dark, but worded to imply a licence is needed, without saying anything that is strictly untrue.

AudiMan9000

Original Poster:

761 posts

55 months

Thursday 29th August
quotequote all
The plot thickens.

Found this video on YouTube…

https://youtu.be/wsgo0yu1tQg?feature=shared

Seems Sagacity are selling people’s data to various organisations.

vindaloo79

1,009 posts

87 months

Friday 30th August
quotequote all
AudiMan9000 said:
I don’t have a TV licence nor do I need one. I have completed the relevant declaration. However, today I received a letter which states:

“Important news about your No Licence Needed status.
Our records show BBC iPlayer has been used.

Dear [me],
We've previously been told that a TV Licence is not needed at [my address].
However, our records show someone has used BBC Player on a number of occasions over recent weeks. The No Licence Needed status of this address is now invalid and will soon be cancelled.
Please get in touch before 04/09/24.
You need a TV Licence to be covered for everything on BBC Player.
It also covers you for all TV channels and live TV on streaming services. On any device.
So, to keep using iPlayer, please buy a licence.
You can either scan the QR Code or visit tvl.co.uk/pay
If you are already covered by a TV Licence, or you think a mistake has been made, please let us know immediately. Visit tvl.co.uk/watching-iplayer to find out what to do next.”

The small print at the bottom then reads:

“TV Licensing has used data sourced from Sagacity Solutions to inform the content of this letter. For more information about how TV Licensing collects, processes, stores and uses your data please see the TV Licensing Privacy Policy at tvl.co.uk/privacy
If you would like to know more about the use of your data held at Sagacity Solutions please contact the Data Protection Office, do@sagacitysolutions.co.uk or write to Sagacity Solutions, 120 Holborn, London, EC1N 2TD.”

I have not used BBC iPlayer. I deleted my account at the time I cancelled my TV licence a long time ago. Therefore the same email address I used for the no licence declaration has not also been used to log into BBC iPlayer.

Why has this letter been sent? What are they basing their assertion on? If you look carefully at the small print, the letter may be deliberately using misleading language, but technically is not explicitly saying me or someone at my address has viewed iPlayer, just that “someone” has. How could ‘Sagacity Solutions’ possibly know if BBC iPlayer has been watched unlawfully by me or my wife/kids living at the address? Is this just a fishing expedition?

I propose to make a renewed no licence declaration to keep them off my back for 2 years? Will this work? Or is it no longer possible due to them declaring my existing one invalid on spurious grounds?
Is this about you ?

https://youtu.be/97lApEdvF7Q?si=oZb6X9NrBmhGplV6

EmailAddress

13,566 posts

225 months

Friday 30th August
quotequote all
It'll be coz a postcode is required at account setup for iPlayer login.

hidetheelephants

27,821 posts

200 months

Friday 30th August
quotequote all
These letters are an excellent source of free fire lighting material.

soad

33,453 posts

183 months

Friday 30th August
quotequote all
EmailAddress said:
It'll be coz a postcode is required at account setup for iPlayer login.
I just use an old address (postcode only) for any channel set up.

the-norseman

13,405 posts

178 months

Friday 30th August
quotequote all
AudiMan9000 said:
The plot thickens.

Found this video on YouTube…

https://youtu.be/wsgo0yu1tQg?feature=shared

Seems Sagacity are selling people’s data to various organisations.
The chap on the right is definitely on a list.

vikingaero

11,221 posts

176 months

Friday 30th August
quotequote all
My view is don't self-declare, don't reply to them, simply don't engage with them.

Treat it as a a fun exercise in seeing how far they go, you'll get many many letters. Your postman may give you strange looks as a criminal evader - can you imagine any other organisation being so indiscreet and revealing your possible financial status on the front of envelopes? If you get a knock on the door, tell them that you'll get your licence and then go for a 20 minute leg numbing bertha.

Jamescrs

4,871 posts

72 months

Friday 30th August
quotequote all
vikingaero said:
My view is don't self-declare, don't reply to them, simply don't engage with them.

Treat it as a a fun exercise in seeing how far they go, you'll get many many letters. Your postman may give you strange looks as a criminal evader - can you imagine any other organisation being so indiscreet and revealing your possible financial status on the front of envelopes? If you get a knock on the door, tell them that you'll get your licence and then go for a 20 minute leg numbing bertha.
I would agree with you if I lived alone i'd get some amusement out of it but I know if I wasn't home and my wife or teenage daughter answered the door they would likely be quite upset by the experience.

I completed a declaration and never heard a thing since other than a confirmation I have completed the declaration.

AudiMan9000

Original Poster:

761 posts

55 months

Friday 30th August
quotequote all
vindaloo79 said:
AudiMan9000 said:
I don’t have a TV licence nor do I need one. I have completed the relevant declaration. However, today I received a letter which states:

“Important news about your No Licence Needed status.
Our records show BBC iPlayer has been used.

Dear [me],
We've previously been told that a TV Licence is not needed at [my address].
However, our records show someone has used BBC Player on a number of occasions over recent weeks. The No Licence Needed status of this address is now invalid and will soon be cancelled.
Please get in touch before 04/09/24.
You need a TV Licence to be covered for everything on BBC Player.
It also covers you for all TV channels and live TV on streaming services. On any device.
So, to keep using iPlayer, please buy a licence.
You can either scan the QR Code or visit tvl.co.uk/pay
If you are already covered by a TV Licence, or you think a mistake has been made, please let us know immediately. Visit tvl.co.uk/watching-iplayer to find out what to do next.”

The small print at the bottom then reads:

“TV Licensing has used data sourced from Sagacity Solutions to inform the content of this letter. For more information about how TV Licensing collects, processes, stores and uses your data please see the TV Licensing Privacy Policy at tvl.co.uk/privacy
If you would like to know more about the use of your data held at Sagacity Solutions please contact the Data Protection Office, do@sagacitysolutions.co.uk or write to Sagacity Solutions, 120 Holborn, London, EC1N 2TD.”

I have not used BBC iPlayer. I deleted my account at the time I cancelled my TV licence a long time ago. Therefore the same email address I used for the no licence declaration has not also been used to log into BBC iPlayer.

Why has this letter been sent? What are they basing their assertion on? If you look carefully at the small print, the letter may be deliberately using misleading language, but technically is not explicitly saying me or someone at my address has viewed iPlayer, just that “someone” has. How could ‘Sagacity Solutions’ possibly know if BBC iPlayer has been watched unlawfully by me or my wife/kids living at the address? Is this just a fishing expedition?

I propose to make a renewed no licence declaration to keep them off my back for 2 years? Will this work? Or is it no longer possible due to them declaring my existing one invalid on spurious grounds?
Is this about you ?

https://youtu.be/97lApEdvF7Q?si=oZb6X9NrBmhGplV6
No but it’s the same letter. Seems they must be sending them out speculatively.