Attempted Bank Fraud

Author
Discussion

bad company

Original Poster:

19,466 posts

273 months

Friday 14th June
quotequote all
I got this from my bank this morning. No damage done as the bank clearly suspected something wasn’t right.

What bothers me is how the bar stewards got the information about my bank debit card. I only ever use it ATM’s & the post office to draw cash. I had similar with my Chase card a while ago, the fraudsters phoned me that time.


egomeister

6,866 posts

270 months

Friday 14th June
quotequote all
You have called your bank to check? Because on face value I wouldn't trust that message didn't come from a scammer in the first place

ClaphamBoxS

352 posts

71 months

Friday 14th June
quotequote all
Sure that was from your bank? i would be calling them on the number on your card to check..

vaud

52,339 posts

162 months

Friday 14th June
quotequote all
bad company said:
I got this from my bank this morning. No damage done as the bank clearly suspected something wasn’t right.

What bothers me is how the bar stewards got the information about my bank debit card. I only ever use it ATM’s & the post office to draw cash. I had similar with my Chase card a while ago, the fraudsters phoned me that time.
That isn't from your bank - it's probably a fraudster? Who you have now just confirmed to that those are part of your account details and your mobile phone number.

Octoposse

2,226 posts

192 months

Friday 14th June
quotequote all
That’s a scam text.

Call your bank now.

bad company

Original Poster:

19,466 posts

273 months

Friday 14th June
quotequote all
The attempt also came up on my banking app. The message was genuine, they’re sending me a new debit card. All communication after the text was through the messaging section of the app.

I also initially thought the text itself was fraudulent. It wasn’t.

Edited by bad company on Friday 14th June 08:12


Edited by bad company on Friday 14th June 08:19

TheDrownedApe

1,202 posts

63 months

Friday 14th June
quotequote all
The number is highlighted as negative and A number of comments pertaining to that number highlight different banks (although Halifax and Lloyds are connected). Secondly if you search for the number adding a space both Halifax and Lloyds "scam calls" websites come up. Lastly the last sentence is left unfinished.

Seems very weird that it was a genuine text. Did you confirm the mobile number with your bank OP; genuinely interested?

fatjon

2,298 posts

220 months

Friday 14th June
quotequote all
vaud said:
That isn't from your bank - it's probably a fraudster? Who you have now just confirmed to that those are part of your account details and your mobile phone number.
This ^

I deal with this all day. Cannot believe how gullible some people are despite all the warnings and TV time dedicated to the subject.

ClaphamBoxS

352 posts

71 months

Friday 14th June
quotequote all
bad company said:
The attempt also came up on my banking app. The message was genuine, they’re sending me a new debit card. All communication after the text was through the messaging section of the app.

I also initially thought the text itself was fraudulent. It wasn’t.

Edited by bad company on Friday 14th June 08:12


Edited by bad company on Friday 14th June 08:19
All communication was through the app? so you haven’t actually spoken to a person? and now a new card is being sent?

Seriously CALL THE BANK …you are now at risk of a new card being sent to scammers…call the bank cancel that card and make sure a new card isn’t on its way to an address that isn’t the one you thought was on your account ( and is now different due to the scammers having contacted your bank and changed it)

vaud

52,339 posts

162 months

Friday 14th June
quotequote all
bad company said:
The attempt also came up on my banking app. The message was genuine, they’re sending me a new debit card. All communication after the text was through the messaging section of the app.

I also initially thought the text itself was fraudulent. It wasn’t.

Edited by bad company on Friday 14th June 08:12


Edited by bad company on Friday 14th June 08:19
It’s unlikely that the app is compromised but I would talk to a human as well.

fatjon

2,298 posts

220 months

Tony1963

5,318 posts

169 months

Friday 14th June
quotequote all
If I ever receive text messages from large companies, the company name shows, not the number, even when their number isn’t in my contacts.


bad company

Original Poster:

19,466 posts

273 months

Friday 14th June
quotequote all
I just called the bank on the number written on the card. The text was genuine.

TheDrownedApe

1,202 posts

63 months

Friday 14th June
quotequote all
bad company said:
I just called the bank on the number written on the card. The text was genuine.
Thanks; I don't know why banks do this. I often receive texts from Natwest.

If they send me a text regarding an declined attempted payment it comes from a different number. why!!!!

bad company

Original Poster:

19,466 posts

273 months

Friday 14th June
quotequote all
TheDrownedApe said:
bad company said:
I just called the bank on the number written on the card. The text was genuine.
Thanks; I don't know why banks do this. I often receive texts from Natwest.

If they send me a text regarding an declined attempted payment it comes from a different number. why!!!!
That’s why I responded on the app. I was concerned that a fraudster may try to get a new card sent to a different address. On the chat they simply asked me to confirm that the address showing on my account was current.

Coming back to why I posted this thread. I’ve had several similar attempts including one on my Chase account and fraudulent credit card applications in my name. Guess my information must be out there on the dark web somewhere.

Foss62

1,182 posts

72 months

Friday 14th June
quotequote all
This looks like a slightly more complex scam than normal. Easy to get get hold of card details and linked phone numbers via internet shopping etc. but most people have OTPs set up now. The fraudulent purchase probably triggered an OTP request which the OP missed as he was not expecting anything and this then flags up on the genuine bank app.
The scammers second line of attack is to text the OP drawing attention to the information he can see on the app to legitimise their approach in his head.

alscar

5,377 posts

220 months

Friday 14th June
quotequote all
Obviously pleased for you its not a scam text but everything about it says it would be !
It seems very atypical of the " threat " type scam ie no action and we block your cards.
I had a call last week from" my " Bank , recorded message but sounding very like the same voice I get when I get called for codes on Internet banking.
Same threat ie unless you call back ( this time with a number given ) we will block you card and freeze your account.
I called using a number I know to be safe and spoke directly with the fraud team who said they were aware of many similar calls that day.


RazerSauber

2,540 posts

67 months

Friday 14th June
quotequote all
I saw this very same text message on Reddit, I think, within the past few days. I think they boiled it down to using Temu for the first time.

Looks like you're on the case though. Well done for getting it sorted right away.

fatjon

2,298 posts

220 months

Friday 14th June
quotequote all
The point isn’t whether it did or did happen to be genuine. The point is that you responded without knowing and confirmed all your private details for them.
Ringing the bank on a known number is first action not last action.

BertBert

19,682 posts

218 months

Friday 14th June
quotequote all
fatjon said:
The point isn’t whether it did or did happen to be genuine. The point is that you responded without knowing and confirmed all your private details for them.
Ringing the bank on a known number is first action not last action.
I don't think the scammers (if they were scammers) got anything did they? The knew the phone number and card details.