Has the Insurance industry gone mad?

Has the Insurance industry gone mad?

Author
Discussion

colonel c

Original Poster:

7,904 posts

246 months

Monday 3rd June
quotequote all
I'm about to part ways with my old Defender and Discovery Sport. Replacing them with a fairly new Ford Ranger Wildtrak and a fairly old Freelander worth about £2,000.
I called the company that had been providing a sterling service covering my Defender to get a quote for the Freelander. They quoted me around £2,500 for third-party and over £3,000 for comprehensive coverage.
So, I went elsewhere and got an admirably good quote for about £550 for the Freelander. Still quite high, but I do have a couple of recent claims.
I contacted the first company again to get a quote for the Ranger, and that came back at over £3,000.
So I reached out to the company that covered the Disco. They offered to cover the Ranger for just over £800. Oh Yes

Top tip: never use 'Web Chat' to arrange insurance quotes. I spent three hours trying to sort out the Freelander. Never again.

Yellow Lizud

2,496 posts

171 months

Monday 3rd June
quotequote all
colonel c said:
I'm about to part ways with my old Defender and Discovery Sport. Replacing them with a fairly new Ford Ranger Wildtrak and a fairly old Freelander worth about £2,000.
I called the company that had been providing a sterling service covering my Defender to get a quote for the Freelander. They quoted me around £2,500 for third-party and over £3,000 for comprehensive coverage.
So, I went elsewhere and got an admirably good quote for about £550 for the Freelander. Still quite high, but I do have a couple of recent claims.
I contacted the first company again to get a quote for the Ranger, and that came back at over £3,000.
So I reached out to the company that covered the Disco. They offered to cover the Ranger for just over £800. Oh Yes

Top tip: never use 'Web Chat' to arrange insurance quotes. I spent three hours trying to sort out the Freelander. Never again.
Top tip: never use 'Web Chat' to arrange ANYTHING.

Dingu

4,345 posts

37 months

Monday 3rd June
quotequote all
Different companies offer different prices shocker. Not really much to see here it seems.

MontyPythonX

550 posts

123 months

Tuesday 4th June
quotequote all
Loyalty counts for nothing these days. Always better to shop around

alscar

5,377 posts

220 months

Tuesday 4th June
quotequote all
Short answer is no to your topic heading.
You say you had 2 recent claims so presume that Insurer might have wanted to recoup a bit of their money and also hardly surprising that someone with a clean sheet might have quoted you cheaper.

Simpo Two

87,036 posts

272 months

Tuesday 4th June
quotequote all
Yellow Lizud said:
Top tip: never use 'Web Chat' to arrange ANYTHING.
And don't 'reach out' to people, unless you're drowning!

Tango13

8,919 posts

183 months

Tuesday 4th June
quotequote all
Simpo Two said:
Yellow Lizud said:
Top tip: never use 'Web Chat' to arrange ANYTHING.
And don't 'reach out' to people, unless you're drowning!
Or a member of The Four Tops...

ATG

21,325 posts

279 months

Tuesday 4th June
quotequote all
Simpo Two said:
Yellow Lizud said:
Top tip: never use 'Web Chat' to arrange ANYTHING.
And don't 'reach out' to people, unless you're drowning!
Or trying to grab them by the throat.

119

9,500 posts

43 months

Tuesday 4th June
quotequote all
colonel c said:
I'm about to part ways with my old Defender and Discovery Sport. Replacing them with a fairly new Ford Ranger Wildtrak and a fairly old Freelander worth about £2,000.
I called the company that had been providing a sterling service covering my Defender to get a quote for the Freelander. They quoted me around £2,500 for third-party and over £3,000 for comprehensive coverage.
So, I went elsewhere and got an admirably good quote for about £550 for the Freelander. Still quite high, but I do have a couple of recent claims.
I contacted the first company again to get a quote for the Ranger, and that came back at over £3,000.
So I reached out to the company that covered the Disco. They offered to cover the Ranger for just over £800. Oh Yes

Top tip: never use 'Web Chat' to arrange insurance quotes. I spent three hours trying to sort out the Freelander. Never again.
They dont want your business and/or the risk.

Richard-390a0

2,572 posts

98 months

Tuesday 4th June
quotequote all
Has the Insurance industry gone mad? No I'd suggest quite the opposite as you suggest you've made a couple of claims. Higher premium as you're now considered a higher risk or as someone else has already suggested they don't want your business moving forwards hence offering to insure at a greatly increased premium to encourage you to look elsewhere which you have.

Tony1963

5,318 posts

169 months

Tuesday 4th June
quotequote all
MontyPythonX said:
Loyalty counts for nothing these days. Always better to shop around
Has it ever? When did “these days” start?

I’ve been driving for over 40 years and have ALWAYS shopped around, even back in the 80s when I’d try two or three different brokers.

Quite how anyone thinks it’s financially astute to not even look at a comparison site, or even just phone their current insurer and attempt to get them to match a made up quote from another insurer is beyond me.

colonel c

Original Poster:

7,904 posts

246 months

Tuesday 4th June
quotequote all
Richard-390a0 said:
Has the Insurance industry gone mad? No I'd suggest quite the opposite as you suggest you've made a couple of claims. Higher premium as you're now considered a higher risk or as someone else has already suggested they don't want your business moving forwards hence offering to insure at a greatly increased premium to encourage you to look elsewhere which you have.
Well, here's the thing that I perhaps should have included. The company that offered the most expensive quote was not the one I had made any claims from. By far the best quote for the Ranger was the company that had paid out on my most recent claim.

8IKERDAVE

2,434 posts

220 months

Tuesday 4th June
quotequote all
Insurance is the most corrupt and confusing industry going! Example of this; we run 2 vans through my company. The other director had a fault claim on one of them last year hitting a parked car.

I was the policy holder at the time and although sat 90 miles away in my office I now have to declare this as a claim. So it has affected my personal car insurance, bike insurance and even the wifes car insurance. I understand the priniciple that I was the policy holder but I thought insurance premiums were decided on risk. I can't quite comprehend how an accident caused by someone on my policy should deem me a higher risk driver on other policies that he has nothing to do with. It's clearly a way of eeking out as much money as possible by justifying it in the most illogical way. So my wife, with 20 years no claims, no points now pays an additional £200 a year because someone on her husbands policy (who will never go anywhere near her car) had a bump in a van. I wonder how many people are paying over the odds due to similar circumstances.

Mr Miata

1,100 posts

57 months

Tuesday 4th June
quotequote all
Has the insurance industry gone mad? Absolutely.

Despite getting older, more mature, more experienced and building up a NCB. My car insurance is getting even more expensive rather than cheaper.

I’ve had a tracker and another immobiliser professionally fitted (ScorpionTrack S5) and it’s made no difference to my insurance.

When insurance quotes are getting silly to the point of being unaffordable, all in the name of corporate greed. I can see why people drive with no insurance.

ConnectionError

1,943 posts

76 months

Tuesday 4th June
quotequote all
Mr Miata said:
Has the insurance industry gone mad? Absolutely.

Despite getting older, more mature, more experienced and building up a NCB. My car insurance is getting even more expensive rather than cheaper.

I’ve had a tracker and another immobiliser professionally fitted (ScorpionTrack S5) and it’s made no difference to my insurance.

When insurance quotes are getting silly to the point of being unaffordable, all in the name of corporate greed. I can see why people drive with no insurance.
Why would you expect it to get cheaper, with everything around us increasing in price for the last couple of years?

TwigtheWonderkid

44,654 posts

157 months

Tuesday 4th June
quotequote all
MontyPythonX said:
Loyalty counts for nothing these days.
Indeed. Despite his insurer paying out for two recent claims, the OP is still happy to ditch them for someone cheaper.

James6112

5,392 posts

35 months

Tuesday 4th June
quotequote all
TwigtheWonderkid said:
MontyPythonX said:
Loyalty counts for nothing these days.
Indeed. Despite his insurer paying out for two recent claims, the OP is still happy to ditch them for someone cheaper.
Too right, i’d do the same.

Ziplobb

1,409 posts

291 months

Tuesday 4th June
quotequote all
colonel c said:
So I reached out
I wont be there

5s Alive

2,136 posts

41 months

Tuesday 4th June
quotequote all
After reading all the stories about premiums increasing and particularly for EVs, I was pleasantly surprised to find my renewal coming in at £440 compared to £368 last year. Even so, the year before that was only £330, so after shopping around I'm back down to £335 with a lower total excess.

There were a number of much cheaper quotes from potential fly-by-night.com companies that I'd never heard of, so went with the AA in the end - underwritten by Ageas.


Foss62

1,182 posts

72 months

Tuesday 4th June
quotequote all
8IKERDAVE said:
Insurance is the most corrupt and confusing industry going! Example of this; we run 2 vans through my company. The other director had a fault claim on one of them last year hitting a parked car.

I was the policy holder at the time and although sat 90 miles away in my office I now have to declare this as a claim. So it has affected my personal car insurance, bike insurance and even the wifes car insurance. I understand the priniciple that I was the policy holder but I thought insurance premiums were decided on risk. I can't quite comprehend how an accident caused by someone on my policy should deem me a higher risk driver on other policies that he has nothing to do with. It's clearly a way of eeking out as much money as possible by justifying it in the most illogical way. So my wife, with 20 years no claims, no points now pays an additional £200 a year because someone on her husbands policy (who will never go anywhere near her car) had a bump in a van. I wonder how many people are paying over the odds due to similar circumstances.
Shouldn’t the company itself be the policyholder? If it doesn’t work like that, then large companies with big fleets would always need to employ some poor sod who has to declare hundreds of claims each year on his personal insurance….