Wrong Acquired Vehicle Date on V5 Document
Discussion
Hi,
I purchased a second hand car, from a very low key car dealer in Glasgow.
I made a deposit for the car on 14/09 and paid off the balance on 15/09
I've just received through the V5 in my name and when i tried to SORN the vehicle, it advised it hadn't been taxed since August 1st.
On further inspection i've found the wrong date is on the V5 for the acquired vehicle date.
It's marked as 14/08 instead of 14/09
I have two questions about this, if anyone has similar experience.
1) How do i fix this incorrect date? I can't find anything online sadly.
2) Am i likely to have a fine on it's way to me, due to declaring SORN for today (first day i got the V5) and the car apparently being untaxed and no SORN since the start of August?
I purchased a second hand car, from a very low key car dealer in Glasgow.
I made a deposit for the car on 14/09 and paid off the balance on 15/09
I've just received through the V5 in my name and when i tried to SORN the vehicle, it advised it hadn't been taxed since August 1st.
On further inspection i've found the wrong date is on the V5 for the acquired vehicle date.
It's marked as 14/08 instead of 14/09
I have two questions about this, if anyone has similar experience.
1) How do i fix this incorrect date? I can't find anything online sadly.
2) Am i likely to have a fine on it's way to me, due to declaring SORN for today (first day i got the V5) and the car apparently being untaxed and no SORN since the start of August?
Cylon2007 said:
Just call the DVLA no -one else can help
If someone else here has had the same / similar experience i'm sure they could offer advice that works.I have tried ro call & email but there are several problems regarding this.
When you call them, it's very specific IVR options where they only cover very specific things and every is approx a 45 minute wait only to get told they can't help with that so transfer me to another 45 minute wait queue to repeat the process.
They said they will call back hours ago but nothing so far.
When you try and find a contact email address it's more down the rabbit holes, super specific topics and note of them cover / mention the wrong V5 keeper change date so eventually the end of the line is instead of giving you an email address, as suggested an automated system emails you out forms, that also don't cover o a wrong issue date.
I can write to them, physically but i imagine it will be a slow and painful process.
Retroman said:
Cylon2007 said:
Just call the DVLA no -one else can help
If someone else here has had the same / similar experience i'm sure they could offer advice that works.I have tried ro call & email but there are several problems regarding this.
When you call them, it's very specific IVR options where they only cover very specific things and every is approx a 45 minute wait only to get told they can't help with that so transfer me to another 45 minute wait queue to repeat the process.
They said they will call back hours ago but nothing so far.
When you try and find a contact email address it's more down the rabbit holes, super specific topics and note of them cover / mention the wrong V5 keeper change date so eventually the end of the line is instead of giving you an email address, as suggested an automated system emails you out forms, that also don't cover o a wrong issue date.
I can write to them, physically but i imagine it will be a slow and painful process.
Edited by martinbiz on Friday 29th September 16:07
martinbiz said:
Sorry but why are you actually bothering about this at the moment, you've done your bit and Sorned it. Whatever has been done or not done by the dealer in the time between him acquiring it and then selling it to you is his problem, it sounds like he hasn't logged it as in trade for some reason. Should you get anything through from the DVLA in the form of a penalty then contact them, but until that happens forget it. As for the date on the new V5C being a few weeks wrong, does it really matter to you? I assume you have some form of dated purchase invoice from the dealer
The second point on my OP is why i'm concerned.Edited by martinbiz on Friday 29th September 16:07
When i declared it SORN today DVLA are staying it's been untaxed since 01/08 so with SORN date being 29/09 that's almost 2 months of it being untaxed with no SORN and they think it's been my responsibility to do it, for approx 7 weeks instead of 2.
Insurance companies might not like the date of the V5 not matching the date i claim i bought the car in the event of a claim as well.
I do have a purchase receipt but still i didn't realise a simple clerical error of 1 digit would be so hard to rectify.
I do indeed think you have a cause for worry OP, as we live in a world now where little leniency is shown over little issues.
I tend to think as slow as it can be, registered post letters explaining the issue are the way to go. This way you have a paper trail that can be used, also in the case of problems with your insurer.
At this stage I would send a reg letter along the lines of 'I have noticed the date of acquisition is....when it should be ..... Would you kindly issue a new V5C to that effect' (Include a copy of the invoice )
Then see what they do. Hope is you get a new V5C and instructions to destroy the other one + no fine.
I tend to think as slow as it can be, registered post letters explaining the issue are the way to go. This way you have a paper trail that can be used, also in the case of problems with your insurer.
At this stage I would send a reg letter along the lines of 'I have noticed the date of acquisition is....when it should be ..... Would you kindly issue a new V5C to that effect' (Include a copy of the invoice )
Then see what they do. Hope is you get a new V5C and instructions to destroy the other one + no fine.
Use new keeper slip online with same name and address, friend was told to do this a while back when he realized his date was wrong and feared he would be done for No tax as it wasn't done the month before he bought car and date was a month prior to him actually buying it.
Should be able to put later date and then logbook comes through without additional keeper, at least his did.
If not may have to ring them first and they may do something in background to let it do it.
Should be able to put later date and then logbook comes through without additional keeper, at least his did.
If not may have to ring them first and they may do something in background to let it do it.
Edited by NFT on Sunday 1st October 20:38
Car Dealer here
You will have to write to them
Typically I email or call them first to check what they want but they always insist on mail so they have a signature - I suspect they'll want the receipt, V5 and a covering letter
COPY EVERYTHING you send and send it recorded
DVLA is a job creation scheme for the unemployable
You will have to write to them
Typically I email or call them first to check what they want but they always insist on mail so they have a signature - I suspect they'll want the receipt, V5 and a covering letter
COPY EVERYTHING you send and send it recorded
DVLA is a job creation scheme for the unemployable
sunnyb13 said:
Sounds like a genuine error, just got the months muddled up. A simple call to dvla should resolve this.
I wish it did. It would have been much easier / faster.jondude said:
I do indeed think you have a cause for worry OP, as we live in a world now where little leniency is shown over little issues.
I tend to think as slow as it can be, registered post letters explaining the issue are the way to go. This way you have a paper trail that can be used, also in the case of problems with your insurer.
At this stage I would send a reg letter along the lines of 'I have noticed the date of acquisition is....when it should be ..... Would you kindly issue a new V5C to that effect' (Include a copy of the invoice )
Then see what they do. Hope is you get a new V5C and instructions to destroy the other one + no fine.
I think i'm going to do this, but send them my V5 also and hope it doesn't get lost and they can send me a new one, same registered keepers and new date.I tend to think as slow as it can be, registered post letters explaining the issue are the way to go. This way you have a paper trail that can be used, also in the case of problems with your insurer.
At this stage I would send a reg letter along the lines of 'I have noticed the date of acquisition is....when it should be ..... Would you kindly issue a new V5C to that effect' (Include a copy of the invoice )
Then see what they do. Hope is you get a new V5C and instructions to destroy the other one + no fine.
KTMsm said:
Car Dealer here
You will have to write to them
Typically I email or call them first to check what they want but they always insist on mail so they have a signature - I suspect they'll want the receipt, V5 and a covering letter
COPY EVERYTHING you send and send it recorded
DVLA is a job creation scheme for the unemployable
Good advice. Will do, thank you.You will have to write to them
Typically I email or call them first to check what they want but they always insist on mail so they have a signature - I suspect they'll want the receipt, V5 and a covering letter
COPY EVERYTHING you send and send it recorded
DVLA is a job creation scheme for the unemployable
Matt_E_Mulsion said:
Prior to the OP buying the car will the low key dealer in Glasgow not have had the V5 as being 'in trade'? Does that not stump the SORN status?
KTMsm said:
It does - it's clearly just a simple mistake by the Dealer regarding the date
The vehicle still showed as taxed right up until they changed the details to reflext my name then it said no tax from 01/08 IIRC as soon as i set it to SORN when V5 arrived.KTMsm said:
Car Dealer here
You will have to write to them
Typically I email or call them first to check what they want but they always insist on mail so they have a signature - I suspect they'll want the receipt, V5 and a covering letter
COPY EVERYTHING you send and send it recorded
DVLA is a job creation scheme for the unemployable
Car dealer here. KTM has unduly high regard for the DVLA, they are nowhere near as helpful and easy to deal with as he is claiming. You will have to write to them
Typically I email or call them first to check what they want but they always insist on mail so they have a signature - I suspect they'll want the receipt, V5 and a covering letter
COPY EVERYTHING you send and send it recorded
DVLA is a job creation scheme for the unemployable
I got my V5 scanned today, went to write a covering note to inform the DVLA of the problem with he dates mismatch along with a scan of the vehicle purchase receipt and i noticed something i've overlooked until now.
The purchase receipt / certificate also has the wrong date on it.
I'm quite annoyed i missed it until now.
I've contacted the car sales place to ask how we can resolve this with the receipt first, but not holding my breath.
The only other evidence i did purchase it on the 14/09, rather than 14/08 is Whatsapp chat messages should anything arrise but i realise it doesn't look ideal vs a signed / dated sales receipt.
The purchase receipt / certificate also has the wrong date on it.
I'm quite annoyed i missed it until now.
I've contacted the car sales place to ask how we can resolve this with the receipt first, but not holding my breath.
The only other evidence i did purchase it on the 14/09, rather than 14/08 is Whatsapp chat messages should anything arrise but i realise it doesn't look ideal vs a signed / dated sales receipt.
Retroman said:
I got my V5 scanned today, went to write a covering note to inform the DVLA of the problem with he dates mismatch along with a scan of the vehicle purchase receipt and i noticed something i've overlooked until now.
The purchase receipt / certificate also has the wrong date on it.
I'm quite annoyed i missed it until now.
I've contacted the car sales place to ask how we can resolve this with the receipt first, but not holding my breath.
The only other evidence i did purchase it on the 14/09, rather than 14/08 is Whatsapp chat messages should anything arrise but i realise it doesn't look ideal vs a signed / dated sales receipt.
Did you not get any receipt when you paid the deposit? If so what did it say? If it's also wrong I think the dealer is at it.The purchase receipt / certificate also has the wrong date on it.
I'm quite annoyed i missed it until now.
I've contacted the car sales place to ask how we can resolve this with the receipt first, but not holding my breath.
The only other evidence i did purchase it on the 14/09, rather than 14/08 is Whatsapp chat messages should anything arrise but i realise it doesn't look ideal vs a signed / dated sales receipt.
How did you pay the balance? If not cash then date will be electronically recorded as 14/09
davek_964 said:
I'd be more concerned that - according to the receipt etc - your 30 day right to reject expired the moment you owned the car.....
mcpoot said:
I had forgot about this.
Did you not get any receipt when you paid the deposit? If so what did it say? If it's also wrong I think the dealer is at it.
How did you pay the balance? If not cash then date will be electronically recorded as 14/09
I didn't get a physical receipt with the deposit, just a confirmation over whatsapp.Did you not get any receipt when you paid the deposit? If so what did it say? If it's also wrong I think the dealer is at it.
How did you pay the balance? If not cash then date will be electronically recorded as 14/09
I paid the balance in cash.
The salesman has responded on whatsapp showing a picture + posting out a corrected sales receipt i just need to sign.
When it arrives i'll send a scanned copy of it, my V5 and a covering letter to DVLA asking if they can correct the registered keeper date.
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