Parking ticket ZZPS
Discussion
Just canvassing views, mixture of bad luck and self inflicted bad luck. Wife just called, a solicitor has been on the phone saying she owes £110 parking fine - she said the company they represent was ZZPS (I think).
We went to a family event in 2017 I took my car she took hers also (as she was going to her families place after I was heading home) - anyway the country park place had pay and display parking which we all got given a code which meant it was free.
Anyway, we moved house after that and she forgot to change the V5 address. Turns out the company said she hadnt paid and sent letters which of course we never got until somehow a solicitor got her phone number somehow (not sure how they got that) and called yesterday. We sold the car at the start of the year.
So short of the long is that the code didnt work for her (worked fine for me) for whatever reason and now being chased for £110, she was told if she paid straight away it would have been £50.
Anyway she is calling them back later (as they demanded a card payment over the phone yesterday and she declined until she spoke to a few people first) so wondering where she stands.
To be honest likelihood is for whatever reason the code didnt work (we both stood there doing it I remember it quite clearly as we were making sure it worked!) and she made a mistake by not changing the V5 so get there is definitely problems her side - wondering if she can get the fine reset back to £50 with a bit of discussion...
...worse case scenario is we pay £110 which isn't a bank breaker by any means.
We went to a family event in 2017 I took my car she took hers also (as she was going to her families place after I was heading home) - anyway the country park place had pay and display parking which we all got given a code which meant it was free.
Anyway, we moved house after that and she forgot to change the V5 address. Turns out the company said she hadnt paid and sent letters which of course we never got until somehow a solicitor got her phone number somehow (not sure how they got that) and called yesterday. We sold the car at the start of the year.
So short of the long is that the code didnt work for her (worked fine for me) for whatever reason and now being chased for £110, she was told if she paid straight away it would have been £50.
Anyway she is calling them back later (as they demanded a card payment over the phone yesterday and she declined until she spoke to a few people first) so wondering where she stands.
To be honest likelihood is for whatever reason the code didnt work (we both stood there doing it I remember it quite clearly as we were making sure it worked!) and she made a mistake by not changing the V5 so get there is definitely problems her side - wondering if she can get the fine reset back to £50 with a bit of discussion...
...worse case scenario is we pay £110 which isn't a bank breaker by any means.
I may be wrong but i think ZZPS are just a debt collection agency
Same as me being asked by a mate to call on you and ASK for the maney they think you owe
I doubt, but could be wrong, a solicitor would do this, and if it is ZZPS claiming that then they are on reall loose gravel
Suggest you do following
FIRST DO NOT contact ZZPS (*only to tell them the debt is denied and they should refrain from contacting you and refer this case back to the person who contracted them) or any letters from parking companies until you have done the next bits
THEN
Get on to either MSE or pepipoo.com ( Both highly despised by BV72 lol)
And do following
Put up exactly what has happened since day 1 WITHOUT indicating who driver was)
ie The DRIVER parked here..the DRIVER saw that... etc
Where it happened
When it happened
If a notice was affixed to the vehicle
IF not WHEN you recieved to letter
Follow the instructions on how to put up ics on pepipoo and redact personal information and any ref nos
They will advise the best course of action
What they will not do is any paperwork for you, that is your job, but will give you links to look at if there has been similar cases
IF the Letter IAS appear anywhere DO NOT EVER send them anything
What should happen is that the PPC send you a POPLA code and then you can have a VERY good chance of getting it quashed
A lot of PPC cannot follow the rules laid down in the POFA 2012 Act and as such lose a lot of the weight of the law, cases like this are thrown out at POPLA
Good chance pavarotti and Steve S11 will soon spot this and add some comments
At then end on the day pepipoo and MSE are there to help you save some money.
IF you have a good case they will help
IF you are 'bang to rights' they will tell you to pay
IF you start telling fibds are questioning there advice,thinking you know better they will drop you like a hot brick
BUT IT is your money you can spend a few hours trying to save 100.00 or you can roll over a pay up, and keep these buggersin busisness as it is the weak willed and easily firhgtened people that keep them in business
Have a look at a recent post where they guy got a ticket ripped up
It is your choice i can only tell you where you can get assistance ( and please ignore all the nay sayers that will undoubtedly come on here) if the PPC are in the wrong, WHY should you pay them ?
Same as me being asked by a mate to call on you and ASK for the maney they think you owe
I doubt, but could be wrong, a solicitor would do this, and if it is ZZPS claiming that then they are on reall loose gravel
Suggest you do following
FIRST DO NOT contact ZZPS (*only to tell them the debt is denied and they should refrain from contacting you and refer this case back to the person who contracted them) or any letters from parking companies until you have done the next bits
THEN
Get on to either MSE or pepipoo.com ( Both highly despised by BV72 lol)
And do following
Put up exactly what has happened since day 1 WITHOUT indicating who driver was)
ie The DRIVER parked here..the DRIVER saw that... etc
Where it happened
When it happened
If a notice was affixed to the vehicle
IF not WHEN you recieved to letter
Follow the instructions on how to put up ics on pepipoo and redact personal information and any ref nos
They will advise the best course of action
What they will not do is any paperwork for you, that is your job, but will give you links to look at if there has been similar cases
IF the Letter IAS appear anywhere DO NOT EVER send them anything
What should happen is that the PPC send you a POPLA code and then you can have a VERY good chance of getting it quashed
A lot of PPC cannot follow the rules laid down in the POFA 2012 Act and as such lose a lot of the weight of the law, cases like this are thrown out at POPLA
Good chance pavarotti and Steve S11 will soon spot this and add some comments
At then end on the day pepipoo and MSE are there to help you save some money.
IF you have a good case they will help
IF you are 'bang to rights' they will tell you to pay
IF you start telling fibds are questioning there advice,thinking you know better they will drop you like a hot brick
BUT IT is your money you can spend a few hours trying to save 100.00 or you can roll over a pay up, and keep these buggersin busisness as it is the weak willed and easily firhgtened people that keep them in business
Have a look at a recent post where they guy got a ticket ripped up
It is your choice i can only tell you where you can get assistance ( and please ignore all the nay sayers that will undoubtedly come on here) if the PPC are in the wrong, WHY should you pay them ?
Thanks, I will go over to Pepipoo and sign up.
She still has no letter or a reference number, only what was said over the phone that she owes money.
Likelihood is that she didnt put the code in correctly, as she had the wrong address on the V5 we never got the letters. Somehow the debt company has got hold of her phone number and now demanding payment. I can see some issues here on her side which doesn't look good which is why I kinda expect us to take the hit.
She still has no letter or a reference number, only what was said over the phone that she owes money.
Likelihood is that she didnt put the code in correctly, as she had the wrong address on the V5 we never got the letters. Somehow the debt company has got hold of her phone number and now demanding payment. I can see some issues here on her side which doesn't look good which is why I kinda expect us to take the hit.
Sounds a bit iffy just phoning up and saying you owe money, pay up.... Check against your old (and current addresses to see if she has any CCJ's against her name - see how far this has actually gone (if it is real and not a con)
As per others - how did they get the phone number? I would be asking for documented proof of debt, as well as asking them to provide full details of the time, the car park, registration number and type of car that they think was parked illegally. Be interesting to see if they knew any of this without coaxing/tricking your wife into confirming or reveal information.
Seems fishy to me.
As per others - how did they get the phone number? I would be asking for documented proof of debt, as well as asking them to provide full details of the time, the car park, registration number and type of car that they think was parked illegally. Be interesting to see if they knew any of this without coaxing/tricking your wife into confirming or reveal information.
Seems fishy to me.
Don’t worry that you are being told it’s a solicitor calling, it’s just part of their internal ‘alledged’ debt chasing department. They could send a letter before action, but I doubt it if you make them aware this is the first time you know about it.
As others have said, ask for proof, as you never received any of the notifications, and take it from there.
As others have said, ask for proof, as you never received any of the notifications, and take it from there.
coldel said:
Anyway she is calling them back later (as they demanded a card payment over the phone yesterday and she declined until she spoke to a few people first) so wondering where she stands.
Regardless of the legalities of the situation, no, no, no.The moment some random on the phone asked for card details would've seen me hang up, regardless of whether it's legit or not.
Breadvan72 said:
Pretending to be a solicitor is unlawful. If the debt collector rings back, ask the caller if he or she is a solicitor and ask for his or her name, and then enquire of the SRA if that person is a solicitor.
When you have the name it’s easy to check here:-https://solicitors.lawsociety.org.uk/?Pro=True
Surely if he ;solicitor' is acting on behalf of the debt collection agency, then he should know that they have no a leg to stand on when 'collecting; money
All they can do is ask for it
and if you say Foxtrot Oscar ,but nicely. refer back to your pricipal, then h=that is all they can do
Unless this is a new move by the PPC to make it look like it is more Kosher than it is
To put it simply
The PPC think you owe them money for a unsoliciited invoice
They ask me( as a well know debt collector,) to get it
The only thing i have legally within my remit is Io ask you for it, any veiled threat CCJ etc are no no. You say no and tell me to go back and tell the PPC that the debt is denied
That is all i can do in law. I would be peeing in the wind to get a solictor to contact you as they should know you can tell them to FO as well
This to my very limited knowledge of the law, sounds like pseudo intimidation.perhaps BV could comment on these actions
All they can do is ask for it
and if you say Foxtrot Oscar ,but nicely. refer back to your pricipal, then h=that is all they can do
Unless this is a new move by the PPC to make it look like it is more Kosher than it is
To put it simply
The PPC think you owe them money for a unsoliciited invoice
They ask me( as a well know debt collector,) to get it
The only thing i have legally within my remit is Io ask you for it, any veiled threat CCJ etc are no no. You say no and tell me to go back and tell the PPC that the debt is denied
That is all i can do in law. I would be peeing in the wind to get a solictor to contact you as they should know you can tell them to FO as well
This to my very limited knowledge of the law, sounds like pseudo intimidation.perhaps BV could comment on these actions
Edited by silverfoxcc on Saturday 7th December 22:21
OH the joy, I realise this is an old topic but no point starting another..
Letter from ZZPS claiming I owe £170 , tried marrying up the reference number on their letter with the parking firm who they are acting on and it says the number is invalid.
Perhaps foolishly I contacted ZZPS who in my opinion have too much of my personal information but no information about the parking other than it being in the town I live. The other party involved don't answer phone calls and only accept contact via email which means potentially 28 days to find out what on earth is going on.
Are the DVLA giving out phone numbers and email addresses along with the keepers details now?!
Letter from ZZPS claiming I owe £170 , tried marrying up the reference number on their letter with the parking firm who they are acting on and it says the number is invalid.
Perhaps foolishly I contacted ZZPS who in my opinion have too much of my personal information but no information about the parking other than it being in the town I live. The other party involved don't answer phone calls and only accept contact via email which means potentially 28 days to find out what on earth is going on.
Are the DVLA giving out phone numbers and email addresses along with the keepers details now?!
aka_kerrly said:
OH the joy, I realise this is an old topic but no point starting another..
Letter from ZZPS claiming I owe £170 , tried marrying up the reference number on their letter with the parking firm who they are acting on and it says the number is invalid.
Perhaps foolishly I contacted ZZPS who in my opinion have too much of my personal information but no information about the parking other than it being in the town I live. The other party involved don't answer phone calls and only accept contact via email which means potentially 28 days to find out what on earth is going on.
Are the DVLA giving out phone numbers and email addresses along with the keepers details now?!
Unless they have sent a court summons, I would file it in the circular receptacle and wouldn't engage with them any further. Frankly you've engaged far too much already. If you're feeling particularly generous, I'd respond back with a letter refuting any debt owed, and draw a line in the sand.Letter from ZZPS claiming I owe £170 , tried marrying up the reference number on their letter with the parking firm who they are acting on and it says the number is invalid.
Perhaps foolishly I contacted ZZPS who in my opinion have too much of my personal information but no information about the parking other than it being in the town I live. The other party involved don't answer phone calls and only accept contact via email which means potentially 28 days to find out what on earth is going on.
Are the DVLA giving out phone numbers and email addresses along with the keepers details now?!
Cyberprog said:
aka_kerrly said:
OH the joy, I realise this is an old topic but no point starting another..
Letter from ZZPS claiming I owe £170 , tried marrying up the reference number on their letter with the parking firm who they are acting on and it says the number is invalid.
Perhaps foolishly I contacted ZZPS who in my opinion have too much of my personal information but no information about the parking other than it being in the town I live. The other party involved don't answer phone calls and only accept contact via email which means potentially 28 days to find out what on earth is going on.
Are the DVLA giving out phone numbers and email addresses along with the keepers details now?!
Unless they have sent a court summons, I would file it in the circular receptacle and wouldn't engage with them any further. Frankly you've engaged far too much already. If you're feeling particularly generous, I'd respond back with a letter refuting any debt owed, and draw a line in the sand.Letter from ZZPS claiming I owe £170 , tried marrying up the reference number on their letter with the parking firm who they are acting on and it says the number is invalid.
Perhaps foolishly I contacted ZZPS who in my opinion have too much of my personal information but no information about the parking other than it being in the town I live. The other party involved don't answer phone calls and only accept contact via email which means potentially 28 days to find out what on earth is going on.
Are the DVLA giving out phone numbers and email addresses along with the keepers details now?!
I would also make SAR to them at the same time.
https://ico.org.uk/for-the-public/getting-copies-o...
Mrr T said:
You can ignore but I would suggest a better plan is a letter back saying you do not recognise the debt and the reference number is invalid and saying you will not respond to any further communication until the details are received.
I would also make SAR to them at the same time.
https://ico.org.uk/for-the-public/getting-copies-o...
If you're going down the SAR Route, I'd file one with the parking company also.I would also make SAR to them at the same time.
https://ico.org.uk/for-the-public/getting-copies-o...
Mrr T said:
Cyberprog said:
aka_kerrly said:
OH the joy, I realise this is an old topic but no point starting another..
Letter from ZZPS claiming I owe £170 , tried marrying up the reference number on their letter with the parking firm who they are acting on and it says the number is invalid.
Perhaps foolishly I contacted ZZPS who in my opinion have too much of my personal information but no information about the parking other than it being in the town I live. The other party involved don't answer phone calls and only accept contact via email which means potentially 28 days to find out what on earth is going on.
Are the DVLA giving out phone numbers and email addresses along with the keepers details now?!
Unless they have sent a court summons, I would file it in the circular receptacle and wouldn't engage with them any further. Frankly you've engaged far too much already. If you're feeling particularly generous, I'd respond back with a letter refuting any debt owed, and draw a line in the sand.Letter from ZZPS claiming I owe £170 , tried marrying up the reference number on their letter with the parking firm who they are acting on and it says the number is invalid.
Perhaps foolishly I contacted ZZPS who in my opinion have too much of my personal information but no information about the parking other than it being in the town I live. The other party involved don't answer phone calls and only accept contact via email which means potentially 28 days to find out what on earth is going on.
Are the DVLA giving out phone numbers and email addresses along with the keepers details now?!
I would also make SAR to them at the same time.
https://ico.org.uk/for-the-public/getting-copies-o...
Obviously the letter sent is stuffed full of threats including moving the case to "GCTT enforcement agents" which it appears are the same bloody company pretending to have escalated things further , it definitely not a court summons!
What I find so annoying, the parking company responsible for the original parking fine are an absolute bunch of ****s who will not engage in phone calls, I sent a email to their complaints & appeal email accounts to receive replies saying they "do not process complaints via email" and to use the online form which won't accept the bloody reference number.
Everything about this situation is seemingly designed to be as awkward as possible to encourage you to pay and get on with life.
Regarding the SAR - well yes I was frankly shocked that the guy on the phone asked " are you still using X@YAHOO.co.uk " well how the hell would he have that if I have never had any contact with this firm.
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