Survey After Buying New Car - Too Much Info!!
Discussion
I was just laughing more and more as I scrolled down, the pages just kept coming! That'd be going straight in the bin.
Trouble is, if it's not easy and simple to fill in you're going to get biased feedback. Most of the responses are going to be from retired old farts with nothing to do
Trouble is, if it's not easy and simple to fill in you're going to get biased feedback. Most of the responses are going to be from retired old farts with nothing to do
Perhaps if there's a box that asks for any further comments just simply write behave yourselves with your stupid overly long and overly personal survey and send it all back with just that written on it and nothing else. That is hilariously ridiculous to expect customers to fill all that out.
Krikkit said:
I'd want a free service to fill that in properly
This. I have somehow ended up in a online survey for some research project and get periodically asked to do a 10 minute online survey. They send me a £10 lovetoshop voucher each time, no way would I be doing it otherwise.Expecting a customer to fill that in for free is laughable.
do you think some marketing whizz has deliberately made the survey look like a V5?
The font, colours, layout surely more than a coincidence
Enterprise rentals pester me to do their surveys. Through work I have no choice but to use their cars. Despite booking cars a few weeks ahead and asking for an auto they always SEEM to struggle yet expect a good survey! Two weeks ago I got a Ford Ecosport Auto (2019)(TBH it wasn't as bad as I thought it would be when they left it outside my house) before that a Golf SV Auto similar age when I was doing an 800m round trip. Each rental was for a week.
I'm all for praise when praise is due but if not then please expect me to be completely honest AND dont phone me to apologise we are giving you a st car cos we have none and then expect a good review.
BUT they know I have no choice.
The font, colours, layout surely more than a coincidence
Enterprise rentals pester me to do their surveys. Through work I have no choice but to use their cars. Despite booking cars a few weeks ahead and asking for an auto they always SEEM to struggle yet expect a good survey! Two weeks ago I got a Ford Ecosport Auto (2019)(TBH it wasn't as bad as I thought it would be when they left it outside my house) before that a Golf SV Auto similar age when I was doing an 800m round trip. Each rental was for a week.
I'm all for praise when praise is due but if not then please expect me to be completely honest AND dont phone me to apologise we are giving you a st car cos we have none and then expect a good review.
BUT they know I have no choice.
Edited by loskie on Friday 28th June 19:41
bad company said:
I bought a new BMW in March. I’m ok with a short after sale survey but look at this, it’d probably take half an hour or so to complete and more than a little bit personal.
I won’t be completing it.
Won't be long until your email inbox and doormat are filled with their crap about your service is due soon and your warranty is expiring. Trying to cancel the spam for both of those can often prove to be quite the mission if my experience with Ford Derby is any indicator.I won’t be completing it.
WhisperingWasp said:
What are you moaning about?? They’ve filled out the model for you…
And they haven't even managed to spell its name right!It's a Gran Coupé, not a Grand Coupé!
Also, surely the answer to a lot of those questions are already known to them, given that they sold the bloody thing and will know the spec of the model they sold!
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