Range Rover Sport Engine Failure

Range Rover Sport Engine Failure

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Discussion

popeyewhite

20,312 posts

123 months

Tuesday 19th March
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Vivalas said:
Update - JLR have agreed to replace the engine and cover everything. There’s quite a back order so it might take a few months. In the meantime they’ve sorted out a hire car.

Considering this could have been disastrous, I think this is a fantastic result and JLR have been excellent in sorting this.
What a result. Well done and Thank God for that hehe

Vivalas

Original Poster:

36 posts

58 months

Wednesday 20th March
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Thanks all, I’m very pleased at the outcome :-)


Sheepshanks said:
Do you think that's down to the dealer fighting your corner, or has it all been dealt with direct with JLR?
^^^ I initially called JLR who told me I had to get the car assessed by the dealer. They confirmed the crank was broken and a new engine was required and submitted the claim for me. They seemed optimistic and were very helpful throughout.

I get the impression that there are a lot of these claims happening and that JLR are doing the right thing and sorting it out - maybe they have set aside X amount to address this and also improve their reputation. . . . . When this happened there would have been zero chance of me purchasing another RR. Based on how I’ve been treated so far and assuming all goes well, I’m more inclined now to look at another RR in the future.


fridaypassion

8,795 posts

231 months

Wednesday 20th March
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It's great that they covered it but why oh why are these cars built so badly in this day and age? It should do 150k before Even thinking about opening it up. I would really like a RR or defender but it just seems they are a total nightmare.

bakerstreet

4,790 posts

168 months

Wednesday 20th March
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Vivalas said:
Update - JLR have agreed to replace the engine and cover everything. There’s quite a back order so it might take a few months. In the meantime they’ve sorted out a hire car.

Considering this could have been disastrous, I think this is a fantastic result and JLR have been excellent in sorting this.
An amazing result all things considered. Well done. In this case I am happy to be proved wrong.


alfabeat

1,148 posts

115 months

Wednesday 20th March
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That is a superb result - lucky you!

My Disco 4 is currently having a donor engine put in it from a crashed RR Sport, after it spun a bearing. It had done 150k though so not too bad. My Disco 4 is from 2009, so economically not really viable to do much really, but the donor engine, fitted, serviced, new brake lines etc is about £5k which makes it just about worthwhile rolling the dice on it.

bakerstreet

4,790 posts

168 months

Thursday 21st March
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alfabeat said:
That is a superb result - lucky you!

My Disco 4 is currently having a donor engine put in it from a crashed RR Sport, after it spun a bearing. It had done 150k though so not too bad. My Disco 4 is from 2009, so economically not really viable to do much really, but the donor engine, fitted, serviced, new brake lines etc is about £5k which makes it just about worthwhile rolling the dice on it.
There is a company in Hinkley who do a rebuilt engine with upgraded shells for £6k all in (Prestige Autos). Could be worth a punt if your used engine deal falls through, but yes I agree some of them are just not worth spending £12k from QPOL for their fully upgraded engine.

I'm hoping the Independents start dealing with the 2.0 Ingenium as that is a very expensive lump from LR and I've heard its exactly the same design as the ones that fail!



alfabeat

1,148 posts

115 months

Thursday 21st March
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I was warned off buying any rebuilt/reconditioned engines, by various people, hence going down the donor route, but not sure why that should be so really. That's a good price for a rebuilt engine (from Hinkley). Hopefully, I will get another few years out of the old bus with the donor engine........I've made sure it is fitted with the later oil pump and replaced the plastic manifolds. Fingers well and truly crossed!

Vivalas

Original Poster:

36 posts

58 months

Monday 24th June
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Update - I got my car back today. Took 3 and a bit months but JLR sorted it and all credit to them. I had a free hire car the entire time.

I may be mad but I’ve been test driving the new model and I’m going to order one.

cayman-black

12,731 posts

219 months

Tuesday 25th June
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Great result Vivalas. Good to hear of a happy JLR customer and I dont blame you for ordering a new one they really are lovely cars.

bimjim

253 posts

166 months

Tuesday 25th June
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Make sure you drive a hard bargain... there are deals to be done on new ones at the moment.

Countdown

40,385 posts

199 months

Tuesday 25th June
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Great to hear OP!

JLR make me want to cry. They have the best looking products on the market and a strong brand name. If only it wasn’t for the woeful reliability reputation

VeeReihenmotor6

2,223 posts

178 months

Tuesday 25th June
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Vivalas said:
Update - I got my car back today. Took 3 and a bit months but JLR sorted it and all credit to them. I had a free hire car the entire time.

I may be mad but I’ve been test driving the new model and I’m going to order one.
Great news but I think you're raving mad to consider another! The issue you had is pretty common (ish) and you got lucky this time. It's not just the tdV6 engine with costly issues, their ingenium diesel also has the same borkage potential.

I had a tdv6 disco and got shot of it after a year as I couldn't take the enthusiast groups with owners reporting snapped crank shaft popping up almost daily!

PurpleTurtle

7,175 posts

147 months

Tuesday 25th June
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Vivalas said:
Update - I got my car back today. Took 3 and a bit months but JLR sorted it and all credit to them. I had a free hire car the entire time.

I may be mad but I’ve been test driving the new model and I’m going to order one.
Really? Honestly?

I'm not sure if you researched the cause of your previous failure?

-Your car is low mileage
-You are 'ferrying your Dad around' - I'm going to speculate at a lot of short stop/start journeys with no high mileage trips
-The DPF regen is not completing properly.
-This puts unburned diesel into your engine oil.
-Your engine oil loses its lubricating properties
-You snap a crankshaft.

You would have to be mad to buy another diesel RR and maintain the same driving profile, unless you have money to burn?!



Dr_Rick

1,603 posts

251 months

Tuesday 25th June
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PurpleTurtle said:
Vivalas said:
Update - I got my car back today. Took 3 and a bit months but JLR sorted it and all credit to them. I had a free hire car the entire time.

I may be mad but I’ve been test driving the new model and I’m going to order one.
Really? Honestly?

I'm not sure if you researched the cause of your previous failure?

-Your car is low mileage
-You are 'ferrying your Dad around' - I'm going to speculate at a lot of short stop/start journeys with no high mileage trips
-The DPF regen is not completing properly.
-This puts unburned diesel into your engine oil.
-Your engine oil loses its lubricating properties
-You snap a crankshaft.

You would have to be mad to buy another diesel RR and maintain the same driving profile, unless you have money to burn?!
Not entirely unusual though, is it? Once you get 'into' LR products, despite the issues along the way you do find yourself buying more of them.

Incidentally, we just moved from an L494 with the TDV6 to the facelift with the D300 straight 6.......and it's already in the garage for a technical bulletin. Well, the D300 in the Defender has the Technical Bulletin, but its the same engine. The auxillary belt idler pulley started squealing like a banshee. Apparently it's a thing. It needs 2x new belts and the idler pulley to be replaced. Not as extreme as a snapped crank, but still.

Vivalas

Original Poster:

36 posts

58 months

Tuesday 25th June
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Yes JLR have delivered. Obviously I can’t guarantee that something won’t go wrong on a new one, but looking at various FB groups for a lot of manufacturers, there’s a lot of things that go wrong and people would never buy another BMW, or Mercedes or . . . Etc etc.

I’ve got a very good deal on a new one. Far more discount than I thought I’d get.

Not got a diesel, gone for a petrol hybrid. It was a lot more expensive as the APR was 7.9% compared to 5.9% for the diesel but they’ve dropped it to be the same, so for a car that’s RRP is about £7,000 more it was only something like £7 a month extra.

JonPH

19 posts

61 months

Wednesday 26th June
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Can you please share discount you secured?

Vivalas

Original Poster:

36 posts

58 months

Wednesday 26th June
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JonPH said:
Can you please share discount you secured?
Hard to say exactly as there’s extra options been added to my car that aren’t in the price (protection pack for example which is over £800 but some of the cars had that included).

JLR have £5,000 off on their website. Various dealers are now offering £3,500 on top. There’s also extra support from LR stock ranging from £2,500 to £3,500. So I’d say up to £12,000 plus whatever else is thrown in.

JonPH

19 posts

61 months

Thursday 27th June
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Many thanks for sharing

Mikebentley

6,277 posts

143 months

Saturday
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This is what I was sent about a week ago..

bakerstreet

4,790 posts

168 months

Vivalas said:
Yes JLR have delivered. Obviously I can’t guarantee that something won’t go wrong on a new one, but looking at various FB groups for a lot of manufacturers, there’s a lot of things that go wrong and people would never buy another BMW, or Mercedes or . . . Etc etc.

I’ve got a very good deal on a new one. Far more discount than I thought I’d get.

Not got a diesel, gone for a petrol hybrid. It was a lot more expensive as the APR was 7.9% compared to 5.9% for the diesel but they’ve dropped it to be the same, so for a car that’s RRP is about £7,000 more it was only something like £7 a month extra.
Yes and no. I've been on a couple of Porsche Cayenne Groups for several years and its totally different from any of the green oval groups. In fact the Porsche Cayenne groups are eerily quiet. The D4 group is usually an engine a week.

However as I have said, LRs are the best in their class...when they are working well. I've noticed the prices are tumbling on the 2.0 D5s now as the industry is wise to just how bad they are.